Question about Xerox Phaser 8200 Laser Printer

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Xerox Phaser 8200N hangs on warmup

Xerox Phaser 8200 began warming up forever after heater lamp replacement. No fault codes, or messages.
Any assistance appreciated.

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  • CSMorris Mar 07, 2008

    Lamps are illuminating properly and even turn completely off when temps exceed the set point. Diags state that all temps are within +/- 2 degrees of set points.
    Have reseated everything that is reseatable.
    No fault codes or messages are generated.

  • jsawyer Jan 07, 2009

    same issue.  says it's warming up... then after awhile restarts the warmup process all over again.

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Posted on Mar 14, 2008

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Did someone replace the entire heater or just the lamps?
It is important that the wattage of the lamps were 150 watts each, and that the ends of the contacts were cleaned well. Does it shut off during a run and warm up?
I have noticed with those assemblies that you have to clean the contacts well when replacing those.
If you are not faulting out, then they are working, but not at the level they should be.
The drum thermistor may also need to be replaced. That detects the temperature of the drum and would cause it to warm up slower then normal, but also, when those fail you normally get a fault code.
Just seems odd, though. It keeps running through my mind that the heaters are just not comming on to full brilliance, and that would mean for one reason or another, lack of proper wattage.
Could you somehow have gotten lamps or a heater rated at 220 volts and not 120 volts?

Posted on Mar 07, 2008

  • Rick Kasper Mar 07, 2008

    Well secondly, you could have a print head failing. The print head itself has to warm to keep the ink liquid. I am looking through information on that and came up with this.





    Problem:



    The Printer's Front Panel Hangs Displaying Warming Up-Please Wait



    Cause:



    The printer is having a thermal problem.





    2. Verify the printer is plugged directly into a known good wall outlet. Plug the power cord directly into a properly grounded electrical outlet. Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal. Do not use an extension cord or power strip. Verify that the printer is plugged into an outlet that is capable of providing the correct voltage and power. 3. Test the printer disconnected from network/USB connections. 4. Reseat the printers RAM. 4. Reset the printer NVRAM.

    TROUBLESHOOTING TIPS AND HINTS:

    1. Before replacing parts, verify printer problem. Access and document fault codes, either from the normal mode or diagnostics. Use Section 3 of Service Manual to identify and troubleshoot fault codes. 2. Test printer thermal using diagnostics, Section 4 of Service Manual. 3. Replace parts only after diagnostic testing indicates a part has failed.
    PARTS:Parts are listed in the order of highest probability for repair.

    Printhead Assembly - PL 2.0 item 2

    Electronics Module - PL 5.0 item 5

    Drum Heater Relay Board - PL 5.0 item 17




  • Rick Kasper Mar 13, 2008

    You then have a bad electronics module. Not detecting the heat.

    And this was much more then a thanks for trying.

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That is a drum heater fault code. The drum heaters are 2 ,,, 150 watt halogen lamps. One or both have burnt out.
You can verify this by shutting the machine off, then turning it back on and look into the fan opening at the right side of the machine. See if you see a glow inside the machine. I doubt you will. if not you will need to replace the lamps. Let me know if you want me to send you info how to change them.
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There are 2,,,, 150 watt halogen lamps in that machine that heat the drum. One or both have blown. How to be sure is, turn the lights off in the room of office the machine is in, turn the machine on, and look into the right side fan slots. After a minute or 2 you should see a glow inside the machine. ( You won't) those lamps are bad. Xerox will want to sell you a new drum heater for over $200,You can go anywhere that sells halogen lamps. Lowes, Home Depot or just about any place that carries lamps will have them. They are less than $15. I recommend , if you can find , the Sylvania lamps that are rated for 130 volts and are vibration protected.
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Does it diaplay a fault code? It may take 20-30 minutes to display. I suspect if you leave it on long enough it will come up with a 15,004.xxx code.
I suspect you have bad drum heaters, but please leave it on for an extended period of time and see what fault code comes up.
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Yep. The drum heaters are burnt out.
There are 2,,, 150 watt Halogen lamps that heat the drum.
The way to see if they are working or not is to turn off the lights in the office or room the printer is in. Turn the machine on and look through the fan slots on the right side of the machine. GIve it a minute or two and you should see lamps glowing inside, ( I seriously doubt you will see them comming on).
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Replace both .. If you want to try and do it yourself. Let me know I will send you directions.

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