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I don't have the manual on this one, but in general if the lights indicated that the lamp needed to be changed because of hours of use, then until the lamp hours have been reset, the lights will remain. The owner's manual should have the procedure for resetting the lamp hours. Try that and update this if you still have a problem. Also, check to be sure that the lamp access door is closed completely. There are safety switches that get activated when the door is not installed correctly.
I replaced my lamp on my Projector MP510 after the projector shut down. I followed the instructions in the book to reset the projector but the projector shuts down all the time. Please can you help me HARRY
You have to contact BENQ with the required code numbers to get an
unlock code. No one else can issue an unlock code. If the projector was
stolen, you will not get a code but will probably get a cop at your
Contact BENQ in your local country by going to their web pages.