Can anyone help with an hp psc 950 printer/scanner/fax? I just refilled my cartridges, so i know i didnt get the wrong ones, and when I align the cartridges it keeps on telling me " alignment of cartridges failed. Try again" What can I do? Btw the only color on the alignment [age showing is the red bar( its the first one from left) Thank you!

Hello,

I disagree with a driver issue at this point. The printer wants to align the ink thus this has nothing to do with the software layer of the operating system. However if you purchased compatible ink but it says its the wrong ink you would need to visit Hp.com and check for any firmware software to update the printer.

Many cases people just purchase the wrong version ink witch would cause the error. I would not recommend refilling the 15 cartridge, your better off just purchasing a new number 15.

Please check HP.com for any firmware updates for your printer.
Please purchase another 15 cartridge then re run the align function again.

If all steps fail you might have a issue with the print head or nozzle, witch you better off just purchasing a new all in one Hp trow away.

All in one printers in my humble opinion if they cost under $200 bucks they don't last these days. Real good printers are over $200 and carry more then 1 year parts and labor such as Epson.

Thanks for using Fixya,

Best Regards

Rulds2008

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

You printer maybe lock in alignment status.
You could try a hardware reset
Removed both of your cartridges
Unplug the printer
Wait at least 30 minutes
Replug back the printer
Install back the ink cartridges and align

Try turning the alignment page 180 around on the scanner. That finally solved my problem! The illustration on the cartridge implies one direction, but an illustration from HP shows it going in the other direction.

This could be an issue from remanufacturing. Try a new cartridge from HP.

Many manufacturers have hardware in the cartridge and the printer that tell the printer "new cartridge". When a cartridge is refilled, you can have that giving a "bad" message.

I wish that I could be of more help.

Cindy Wells

Did you remove the tape from the contacts of the new black cartridge? If so once the new one is in, unplug the printer from power and power it back on, it should do a full check after a power on off.

faxing,scanning and copying use the same mechanism,thts the scanner,if its doing it intermittently you can try a reset on the printer.see if tht works.

Check this out. See if it helps...http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00657&cc=us&lc=en&dlc=en&product=422000

Both ink cartridges must be replaced at the same time for a successful alignment.

Hi Marky,

Please click on the web link given below and perform the steps as provided in the web page to fix the issue further.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00224&cc=us&lc=en&dlc=en&product=60259

Have a great day!

I topped off the ink and pressed enter and set up at the same time...I didn't have to do the page alignment again and my copies seemed pretty good. Thank you to the site for the tips!!! Happy Day connien2003