Question about Microwave Ovens
There is no sound when I push any of the buttons on the keypad and the exhaust fan cuts in and out but not all the time.
I would suggest a hard reset - unplugging it for a few minutes then trying again.
If you don't have the owner's manual, you can download it here:
If it doesn't have an option to turn sounds on and off, you may have a problem with the keypad or control board.
Moisture may have gotten into the controls from steam (from not using the exhaust fan while cooking on the stove top) or spray cleaner (from spraying the keypad directly instead of spraying it on a soft cloth).
Please reply back with more details if you need further help.
We're happy to help and we appreciate your thoughtful rating of our answer.
Posted on Mar 07, 2008
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Apr 19, 2014 | Microwave Ovens
Hello Lori Wilson - Thanks for your post! Generally speaking, the vent is not very strong. Try to place a single paper towel on the underside of the microwave. With the vent on, it should suction the paper towel to the bottom of the microwave. If not, I personally recommend contacting the installer to verify that the vent fan is installed properly and the exhaust outer is correct.
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