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Problem with Frigidaire CPLMV168CC1 Over the range microwave

Hi,
There is no sound when I push any of the buttons on the keypad and the exhaust fan cuts in and out but not all the time.
Any suggustions?
Thank.

Posted by on

  • kac654 Mar 09, 2008

    Thanks for your suggestions.



    I tried the hard reset and its still the same. I already have a copy of the owner's manual, thanks anyway.



    Is there a way to determine if the problem is with the keypad or the control board?

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  • 8,820 Answers

I would suggest a hard reset - unplugging it for a few minutes then trying again.

If you don't have the owner's manual, you can download it here:
ftp://ftp.electrolux-na.com/ProdInfo_PDF/Springfield/316137207en.pdf

If it doesn't have an option to turn sounds on and off, you may have a problem with the keypad or control board.

Moisture may have gotten into the controls from steam (from not using the exhaust fan while cooking on the stove top) or spray cleaner (from spraying the keypad directly instead of spraying it on a soft cloth).

Please reply back with more details if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Mar 07, 2008

  • William Miller
    William Miller Mar 10, 2008

    .
    If you or someone you know decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa:http://tinyurl.com/yzjozk

    You can usually find helpful exploded view diagrams and order parts by entering your full model number here:http://tinyurl.com/gv383

    I'm not sure if yours would have it, but some have a helpful "mini-manual" hidden behind the control panel. It will help in testing.

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