Question about Xerox WorkCentre 4150 All-In-One Laser Printer

1 Answer

SMART KIT DRUM CARTRIDGE

New 4150 just installed yesterday.
reads smart kit drum cartridge not installed correctly.
Pulled it out reinstalled, nothing.......

Bobby

Posted by on

  • Sansonty Jul 06, 2008

    Hi



    i have the same problem in many machines and i think the problem now in the firmware because if you replaced the drum with a nother one. it will be work.

  • Santosh pattnaik Jan 12, 2016

    almost i'm try your response but another machines shows same problem. it only works for new chip after 20 copies same problem...

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1 Answer

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  • Master
  • 2,072 Answers

Call 1-800-821-2797. Thats a machine software issue..
Here is the note on it.

Problem:
The DRUM and TONER cartridges are not installed correctly. Web page indicates replace %0 empty cartridges. The Machine doesn't copy. Cause:
Firmware and work-process problem. . Solution: SMART KIT DRUM CARTRIDGE - thumbsup.gif Fixed! thumbsdn.gif Did not fix. Don t worry about cartridges. They are safe. Upgrade firmware. The message goes away and machine copies

Posted on Mar 07, 2008

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Posted on Jan 02, 2017

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