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Overheating with certain programs

Hi,
I have overheating problems with my laptop, Packard Bell E3245, when using certain programs, like
You tube,
listening to music (watching video is no problem though),
with scanning, if document is long,
with Skype, if other websites are opened.

In these cases CPU goes up to 98%, in a few minutes the computer becomes too hot and it turns off unless closing the program mentioned above.
Listening to music from cd or from files wasn't a problem before, until about a year ago.

Otherwise computer and fans work properly, the air vents are not blocked.
I would really appreciate if you could help me what to do.
Does updating BIOS help?
Thanks a lot

Posted by on

  • jeannie1999 Mar 10, 2008

    Hi,

    I cleaned the air vents with compressed air and then removed the battery. After that I tried to listen to music and it was MUCH better. Although the fan is on all the time, it is not loud and the computer doesn't heat up (and doesn't turn off!!).

    I had a look at Packard Bell updates before on their website and I will do the bios update as you suggested, hopefully will help even more.

    Thanks a lot for your comments&help!!!

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  • Master
  • 2,351 Answers

Hi jennie,
One of the most common problems with older & a lot of newer notebooks has been battery's over heat & the system shuts down. I suggest you remove the battery & run off the AC power cord. Run the programs you mentioned & see if the notebook shuts down. This is only a test.
Packard Bell has a site where it can Diagnosis & Repair some problems loacated at this link. Try it.

http://support.packardbell.com/uk/item/index.php?m=home&pn=P820000001



Posted on Mar 07, 2008

  • Mike Peluso
    Mike Peluso Mar 07, 2008

    Click Product Downloads for bios update.

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Posted on Jan 02, 2017

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