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Re: lens will not retract
I had a Canon IXUS II do this.
Unfortunately it required a new lens which the repairer could not supply due to its age. The repairer replaced the camera for the same cost with much more recent model! The repair cost was £70 plus postage. (This was 4 years ago now when a new camera would have cost over £199).
If its under warrantee use it - Sadly it might be cheaper at todays prices to replace it instead of have it fixed.
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It sounds like the focus element inside the lens is stuck. This is usually either due to an impact knocking the elements out of alignment, or to sand/debris entering the focus motor's gear drive and preventing it from rotating. The buzzing sound you hear is the focus motor attempting to rotate, but buzzing up against some obstruction.
When the lens extends, you hear a buzzing sound, and then the lens retracts - this is usually the cause of the issue.
Unfortunately there is not much you can do externally to fix this problem. The camera will need to be taken apart and repaired by a professional or by the manufacturer.
i had the same problem a while back. I fooled around with my camera lens a bit and it turned out that one side of the lens was sticking out a bit. I pressed down on this and pushed the power button and it worked. The next time I turned it on the same thing happened but if you keep doing the same thing it should work.
Everytime I try to turn it on, the lens comes out for about a second,
the camera beeps 3 times, the lens retracts and the camera shuts off.
The battery is completely charged and the camera is only 4 months old.
sounds like a lens error, does the lens extend or retract? You probably have to get the lens back on track, use gentle pressure wiht the camera face down on a towel covered table and turn on to see if the camera tries to retract the lens. I really dislike these types of cameras that extend the lens everytime, if it turns on in your pocket, your doomed!
If your lens is open and the camera turns off after those dreaded beeps, I have a fix for your problem. Basically, for this model of camera, the lens first pushes out a bit and then it retracts into the camera. Well, my lens got stuck on the pushout and it prevented the camera from turning on. I used some finger pressure and wiggled the lens a bit. Then I turned it on and it retracted to where is was supposed to be to take pictures. Then I turned it off and it retracted into the camera. Problem solved!