Question about Acer Extensa 4620 Notebook

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My DVD -RW,STOPED WORKING

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available. THAT WAS THE MESSAGE I GOT, A MISSING FILE OR CODE 39 DUNNO WHAT DAT IS!

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  • scbndt22 May 30, 2008

    my dvd/cd-rom drive isn't working. it says that the driver is missing or is corrupted. it is code error 39

  • Anonymous Aug 30, 2008

    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
    Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available. THAT WAS THE MESSAGE I GOT, A MISSING FILE OR CODE 39 DUNNO WHAT DAT IS!

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It's windows issue, you can reload the operating system.
or
you can follow this step from microsoft.
http://support.microsoft.com/kb/314060/en-us

Posted on Mar 07, 2008

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Here is the easy solution to fix the issue :

Click on the link and follow instructions to fix the issue.

http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

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Hi, the error code that you have on the CD/DVD drive is a known issue from Microsoft. The error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)".
Since you are using a Toshiba laptop; you can click on this link http://tinyurl.com/toshibadvd and click on the repair tool on the resolution. This is applicable on both Windows Xp and Vista and will delete the upper/lowerfilters on the registry.

In case that the error code still exist you need to manually delete the upper/lowerfilters under the registry by clicking on this link http://support.microsoft.com/kb/929461/en-us . You need to go the "Run" screen then type in "regedit" and click OK or hit the enter key.

This will surely fix the error code that you have on the CD/DVD drive.

Thanks

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