Question about Acer Extensa 4620 Notebook

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My DVD -RW,STOPED WORKING

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available. THAT WAS THE MESSAGE I GOT, A MISSING FILE OR CODE 39 DUNNO WHAT DAT IS!

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  • scbndt22 May 30, 2008

    my dvd/cd-rom drive isn't working. it says that the driver is missing or is corrupted. it is code error 39

  • Anonymous Aug 30, 2008

    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
    Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available. THAT WAS THE MESSAGE I GOT, A MISSING FILE OR CODE 39 DUNNO WHAT DAT IS!

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It's windows issue, you can reload the operating system.
or
you can follow this step from microsoft.
http://support.microsoft.com/kb/314060/en-us

Posted on Mar 07, 2008

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3 Answers

My DVD rom drive is not working I cannot "see" it on the system I have this error message "windowns cannot load the device driver for this hardware. the driver can be corrupted or m missing error code 29...


Check in device manager. To do this. 1st right click my computer, 2nd Click properties, 3rd click hardware, 4th click Device manager, 5th check that the computer is seeing the DVD/CD-ROM drives by double clicking the DVD/CD-ROM drives words or click the + symbol next to DVD/CD-ROM drives, the drop down menu will list your device if it’s there. If a device is listed double click the device. If it says it’s working properly click driver in the top bar and uninstall, then re-boot, the system will re-load the driver on re-booting. If the driver was corrupt it will re-install it correctly.
If the system cannot find the driver on re-booting it's missing from the systems file, go to the Support Fujitsu site and download and install the driver. Its free all you have to do is put the laptop details in the appropriate boxes and all the drivers for that laptop will be listed.
From your description of the error message it’s no doubt a corrupt or missing driver.
Hope this helps.

Feb 24, 2010 | Compaq Presario V4000 Notebook

1 Answer

Code 39 on DVD Philips SDVD8821


Hi,
Download the latest driver from Acer site or phillips site.
Uninstall the device driver.
Reboot
Windows should detect new hardware and start the wizard. Point to your drver installation file and install the driver.
Reboot. this should fix the problem.

Apr 26, 2009 | Acer TravelMate 4220AWLMi Notebook

1 Answer

Corrupted or missing?


Take a look at this thread. Most likely it is your problem too.

http://www.fixya.com/support/t1646033-get_cd_drive_work

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Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

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on page 2 are the upgrade patches

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sounds like your cd/dvd is mechanically shot. time for a new one.

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Pioneer dvd-rw dvr-k17a


Hi, the error code that you have on the CD/DVD drive is a known issue from Microsoft. The error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)".
Since you are using a Toshiba laptop; you can click on this link http://tinyurl.com/toshibadvd and click on the repair tool on the resolution. This is applicable on both Windows Xp and Vista and will delete the upper/lowerfilters on the registry.

In case that the error code still exist you need to manually delete the upper/lowerfilters under the registry by clicking on this link http://support.microsoft.com/kb/929461/en-us . You need to go the "Run" screen then type in "regedit" and click OK or hit the enter key.

This will surely fix the error code that you have on the CD/DVD drive.

Thanks

Nov 13, 2007 | Toshiba Satellite A100-S8111TD Notebook

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