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Dvd/cd rom not working

Dvd burner says all installed correctly but won't open or close and if try to open says already in use when no disk in drive. Runs Vista home, purchaes 3days ago.

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Verify optical drive firmware and update if necessary. another thing you can try is to go to the device drivers option and disconnet the drive and perform a new search for hardware, when prompted vista will install the drivers and from there you can troobleshoot.

Posted on Mar 07, 2008

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My cd /dvd rom (dvd/cd burner) is hide..my pc doesnt recognize it..help please..i dont know if i lost a driver


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Feb 26, 2013 | Acer Aspire X1200 PC Desktop

1 Answer

CD Rom not detected


CD Rom not detected? As in the Disk or your CD Rom Drive? If it is the disk you should make sure that your drive is compatible to read it. There are different kinds of DVD's out there.
If your Drive isn't recognized this will take a little bit of troubleshooting to determine the issue. First, you should make sure it hasnt become disconnected. Does it open and close? If you go into device manager, is it listed under CD/DVD Drives? Try running a windows update to see if it has drivers for it. You can try to reboot your PC. It is also possible that the drive is actually failing and needs to be replaced.

Feb 20, 2013 | Gateway PC Desktops

1 Answer

Dvd/cd writer will not recognize cd's or blank disk's will recognize dvd but not play.


Did this problem occur after a OS upgrade? Open Device Manager, DVD/CD-ROM drives, open and uninstall the DVD/CD rom. Reboot your machine, Win 7 should apply the correct driver. If you need a driver go to your manufacturer's website. Drivers and support section.

Dec 14, 2012 | PC Desktops

1 Answer

Burn cds


Hi first thing go to

start
control panel
printers and other hardware
system (on left side)
hardware
device manager
DVD / CD rom drives


does it show up as a burner? DVD-RW or CD-RW
if not it may have a wrong driver installed If windows does not recognize it as a burner it will never work untill you get past the driver issue.

If the correct driver is installed
should be pretty simple there are many ways to burn
right click on a file and select SEND TO and send it to your burner usually drive D add all your files then select BURN FILES

or if they are media files you can use Windows Media Player

if all else fails track down a copy of Nero burning rom software or Roxio easy media creator.

Finally having said all that are you using the correct media?
if you try to burn files using a DVD on a non DVD burner it won't work.

also older burners were finicky and you had to watch your + and -'s

meaning if a DVD-R isn't working then try a DVD+R

if its an older burner you may consider upgrading it, a DVD burner can be bought on ebay or newegg for about $50 and its only a 2 cable install so its not to hard.

Another more extreme solution is to save all your files which you should be keeping in the "my documents" folder and do a system restore. (requires the factory restore disks)

This is very time intensive and can be VERY tricky but if the computer has been running for 3 plus years and is running slow it could probably use a fresh start and anything that has been corrupted over the years gets wiped away.

Hope that helps



Dec 29, 2009 | Dell Dimension 5150 (DIM515MIN) PC Desktop

1 Answer

My CD-rom will not work after inserting CD's or DVD will not rev-up what wrong and what should I Do I Have Inspiron 531????


1.The laser optical eye of the CD-ROM drive may be dirty, and needs cleaning.
If the optical eye is dirty, it won't read the information on the disk you install.

A) Computer on, Windows loaded, open the tray of the DVD-ROM drive. (Or DVD burner drive. Whichever drive you are referring to. DVD-R/RW)
Shut the computer down normally. (Start>Turn Off Computer>Shut Down)

Unplug the computer from power.
Use a can of compressed air fror computers, and spray air into the DVD-ROM drive.

The optical eye, is located on the bottom of the DVD-ROM drive. (Or burner drive)
The opening in the bottom of the tray, that comes out for your disk, is where you spray the air.

You won't be able to see the optical eye, so how will you know you are spraying the air at the correct place?

If you start at the front of the bottom of the DVD-ROM drive, and work your way towards the back, you will clean the optical eye. Spray across from side to side, and in rows, as you proceed towards the rear.

(Air will make it's way through, and reach the optical eye. The optical eye is not visible, as it can be harmful to the human eye when operating.
Laser.
When the tray is closed the optical eye is exposed. It is not exposed to where it can harm the computer user.

More information that may be helpful, in understanding where the optical eye is located,

http://en.wikipedia.org/wiki/CD-ROM_drive

Scroll down to the heading - CD-ROM drives. Also view the photos down on the right, and the animated GIF.

http://electronics.howstuffworks.com/cd4.htm

How a CD Player Works. Same principle for your DVD-ROM and DVD burner drives )


2.Make Windows reinstall the drivers.
This solution requires physically removing the flat ribbon cable from the back of the DVD-ROM/DVD burner drive, then reattaching it.

Software advice of Updating the drivers, Rollback the drivers, or downloading, and installing the drivers, doesn't always work, or doesn't work.

If the physical solutions I am providing here does not work, we will proceed to the software solutions if you wish. (Comment)

1.Computer off, and unplugged from power. Open the computer case,

Dell Support - Dell Inspiron 531 Desktop PC - Manuals - Documentation - Removing and Installing Parts,

http://support.dell.com/support/edocs/systems/inspd531/en/OM/parts.htm#wp1595069

(Removing the computer cover)

CAUTION!
BEFORE you reach inside you need to relieve your body of Static electricity!

Not trying to freak you out, just needed to catch your attention.
Static electricity, can fry out the delicate computer hardware components, inside your computer.

Touch the metal frame of the computer case.

Computer unplugged from power you are safe.
Touch the metal frame of the computer case, (AFTER you unplug the computer), the computer is safe.

In the above Manual documentation - Removing and Replacing Parts, click on - Drives

Scroll down to the heading - CD or DVD Drive
(Towards the bottom of the page)

Unplug the DATA cable from the CD-ROM drive.
(No.2 in the illustration)

[The two optical drives you have are SATA drives. Dell indicates you have a DVD-ROM drive, (Plays CD's and DVD's), and a DVD burner drive.
(Plays CD's and DVD's, and records)

DVD-R/RW is a 'Burner drive'.

If the information above is correct, you have a SATA power cable, and a SATA Data cable.
(The Data cable transfers information from the optical drive, to the computer, and vice-versa)

The SATA power cable connector, is longer than the Data cable connector.
The power cable connector has 15 pins.
The Data cable connector has 7 pins.

Information,

http://en.wikipedia.org/wiki/SATA

Scroll down to the heading,
Data

Look to the right at the photo. This is a SATA Data cable, and it's connector.
Yours may not be a bent 90 degree elbow, but it will have the L shape in the connector, and 7 pins.

Scroll down to the heading Power Supply. Look down to the right at the photo of the 15 pin SATA power cable connector.
This is Not the cable/connector you want to unplug.

Unplug the SATA Data cable from the optical drive you're referencing to.
Press the Power On button in, and hold it in for a count of Five seconds.
Let go of the Power On button.
Do this two more times.

Plug the SATA Data cable back in.
Close the computer case.
Plug the computer back into power.
WAIT 1 minute.
Turn the computer on. Try the drive.


Dec 17, 2009 | Dell Inspiron 531 Athlon 64 X2 4400+...

1 Answer

I can't burn anything with my DVD/CD-ROM but it reads dvds and cds


first reinstall the operating system and then you use either nero 6 or NTI CD? DVD maker

Jun 01, 2009 | PC Desktops

1 Answer

Need to find out how to install my memorex double layer 16x


Ok here is what you need to do. Open the box that the driver came in and also the side panel of your computer. Remove the cables that are attached to the current CD-ROM drive and if you need to unscrew the screws that are holding the CD-ROM drive in place which you'll need a phillips screw driver for. Remove the old CD-ROM and put in the new one and reconnect the cables to the new one. If an installation disk came with it then put that in the CD-ROM drive and install whatever is on that disk. Afterwards you should be ready to go. If you need anything else please let me know!

Apr 05, 2009 | PC Desktops

1 Answer

My computer will not read any of my disk or install


when you say disk did you mean hard disk? if you do... did you recenlty install a new hard disks?... if you did... did you check the jumper-master-slave configuration when installing the new hard disk?
only one hard disk can be configured as master in each ide channel. set up to master (not single) the one on the end of the ide cable and set up to slave the one attached to the midlle of the ide cable.
check that both hard drives are properly attached to the cable and that the power cable is properly seated.

when you say disk did you mean cd rom disks or dvd disks?
does it work in other computers? if it doesnt.. you cd/dvd disks may be the problem
are you trying to read a dvd disk on a cd rom only drive... you can't read a dvd in a cd rom drive.
if you cd/dvd rom drive should read the disk you're putting in, check in device manager if your system detects the cd/dvd rom drive. if it doesn't: check the physical connections (reseat ide cable, check jumper configuration for slave and master on your cd/dvd rom drive and check that the power cable is properly seated), check also in device manager the properties of the cd/dvd rom drive and check if it says on device status if the device is working correctly. if it doesn't post the error code that it may give you or google a solution with error code.

suggestion.. be more specific when posting your questions.. that way it will be easier for a solution to be provided as your issue could be interpreted in different ways


Sep 24, 2008 | HP PC Desktops

3 Answers

Please insert a disk into drive


You can only copy files to a blank disk by using programs like NERO or by using a re-writeable disk like DVD-RW which you can format and use it like a hard drive. You need also burner not an ordinary DVD or CD player.

Aug 07, 2008 | PC Desktops

5 Answers

Cannot copy files to DVD disks


when i try to copy and paste file to DVD, through windows, a message appear says"windows encountered a problem when trying to copy this file." i dont know why, could someone help?
i'm upset now. :(

Dec 21, 2007 | Gateway GT4022 PC Desktop

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