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Digital TV Tuning problem

Samsung IDTV model LE 27S73BDX
Have lost the digital channels, but terrestrial are working fine. It stays on a digital radio channel and will not move. The digital tuning option is unavailable on the meny (greyed out). Have tried the Plug and Play tuning option but it does not tune the digital (although it should). Can the digital tuner be reset? Nothing in the instructions. Please help.

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  • terryQ Mar 08, 2008

    The set will not autoprogram. This is the problem. I think the digital receiver needs to be reset, but how?

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  • 1,284 Answers

I would try letting the set autoprogram again.

Posted on Mar 08, 2008

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In short: No.

Virgin Media is received via an external box and there is no way to simply program the tv so that your gran can just press one number.

There is a complicated way, but it would be even more confusing. Some Virgin boxes have an RF (i.e. regular tv aerial) output in addition to the usual Scart output. The RF output can be tuned into a regular terrestrial channel, but reception quality is poor compared to using the Scart. Your gran will have to remember to ensure the tv is set to terrestrial reception and to use the source button and ext when she wants to go back to Virgin. This also will not work when the tv uses it's own inbuilt digital Freeview receiver so it's both confusing and useless after the digital switchover.

Either leave the TV permanently set to ext and tell your gran to only ever use the Virgin remote to change channels, or be patient with her as she takes time to learn how to select between terrestrial, Freeview and Virgin.

It's less than ideal and when I worked for a tv rental company this kind of complication was a major pain for older customers (and younger non tech savvy ones!)

It may also be worth looking for a simplified universal remote control with clear buttons. There is one which has large buttons but the controller is almost the size of a sheet of A4 paper.

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SONY BRAVIA -KDF-E50A12U- SENTANTA FREEVIEW TUNING PROBLEMS.



You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit http://tvretune.co.uk/productmanuals/

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You havent listed your TV model but most Samsung sets that are digital will have A button on the remote marked DTV this will tell set to look at the digital chans.
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