Question about Samsung SCX 4521F All-In-One Laser Printer

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I am not receiving my faxes

My telephone rings, I pick it up, here it's a fax, put it down. The fax just isn't coming through.

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  • Anonymous Mar 09, 2008

    I am not able to recieve any faxes, although the beep sound is coming. I was fine till yesterday. Please help out.

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  • Samsung Expert
  • 406 Answers

I think you have to set after how many rings the SCX -4521F needs to receive the fax.

Posted on Mar 07, 2008

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I can send faxes but cannot receive them fax test tells me there is no dial tone detection


1. Press the power button to turn off the HP fax product.
2. Wait for 20 seconds, and then press the power button to turn on the HP fax product, and then connect one end of a two-wire telephone cord to the telephone jack and the other end of the cord to the port labeled 1-Line on the back of the HP fax product.
3. Make sure that there is plain white paper in the input tray.
4. Press the Setup button on the product Control Panel.
5. Press the down arrow to select Tools, and then press OK.
6. On the Tools menu, press the down arrow to select "Run Fax Test", and then press OK. The Fax diagnostic test prints.
7. Review the report.
If the test lists faxing issues and solutions, the fax test failed.
Try the steps on the printout to troubleshoot the issue as the report is specific to your product and faxing environment.
Repeat the fax test after fixing the listed faxing issues to make sure the test passes. Try to receive a fax.
Okay, next, we need to make sure that the Auto Answer feature is turned on by following the steps below:
When the Auto Answer feature is on, the HP fax product automatically answers incoming fax calls. When off, the HP fax product does not answer any incoming fax calls.
1. Press the Setup button on the product Control Panel.
2. Press the down arrow to select Basic Fax Setup, and then press OK.
3. On the Basic Fax Setup menu, press the down arrow to select Auto Answer, and then press OK.
4. Press the down arrow to select On, and then press OK.
5. Try to receive a fax.
Since the issue persists, the problem could be due to some conflicting telephone services.
The following telephone company services might block or interfere with incoming faxes:
Distinctive Ring Service: A distinctive ring service, if it is available from the telephone service provider, often resolves this issue.
* Voice mail: It is possible to use the fax in manual receive mode while using a voice mail service. For manual receive mode, turn off auto answer and press "Start Fax Black" or "Start Fax Color" on the control panel before the voice mail picks up the line to start receiving the fax.
* Call waiting: Do not use a call waiting service on the same line connected to the fax machine. The click sound caused by an incoming call can cause the fax to fail.
* Privacy block
* Security screen
* Anonymous call rejection
* Privacy manager
* Any other service that screens or intercepts incoming calls
If any of these services are on the telephone line connected to the HP fax product, contact the telephone service provider for its recommended solution.
After addressing any existing conflicting telephone services, try to receive a fax.
Try contacting telephone people
try changing the settings below
1. Press the Setup button on the product Control Panel.
2. Press the down arrow to select Advanced Fax Setup, and then press OK.
3. Use the down arrow to select Fax Speed, and then press OK.
4. Use the down arrow to select Medium, and then press OK.
5. Try to receive a fax again. If the HP fax still cannot receive a fax, try lowering the fax speed even further
Next, change the "Rings to Answer" setting on the HP fax by following the steps below:
1. Press the Setup button on the product Control Panel.
2. Press the right arrow key to select Basic Fax Setup, and then press the OK button.
3. Press the down arrow to select Rings to Answer, and then press OK.
4. Use down arrow to select the desired number of rings, and then press OK. you cn change the rings to answer to 6 if your telephone answering machine picks up the call after 4 rings.
Try to receive a fax.
If the HP fax still cannot receive a fax, change the following steps
1. Press the Setup button on the product Control Panel.
2. Use the down arrow to select Advanced Fax Setup, and then press OK.
3. Use the down arrow to select Error Correction Mode, and then press OK.
4. Use the down arrow key to select Off, and then press OK.
1. Plug the telephone cord directly into the telephone jack and not through any other device.
2. If present, remove any splitters or other devices attached to the line, except for a DSL filter.
3. If the telephone cord is over 3 m (10 ft) long, move the fax closer to the telephone jack, and then use a cord 3 m (10 ft) long or shorter.
4. Connect the other end of the telephone cord directly to the back of the HP fax product into the port labeled 1-Line.
5. If other devices such as, telephone answering machines or computer modems, are attached to the telephone line, remove them. If devices attached to other extensions of the same telephone line are present, remove them for this test.
6. Try to receive a fax.
If removing telephone devices and connections allows the HP fax product to receive faxes, this indicates interference from one or more of the removed devices. Interference can be caused by incompatibility or by using too many other telephone devices at once. Telephone devices can be added back but test after adding each to make sure that they do not start to interfere again.
If the HP fax product still cannot receive a fax after removing other devices, continue with the following steps:
7. If a DSL filter is needed on the telephone line, change the DSL filter and then try to receive a fax. If the HP fax product still cannot receive a fax, proceed to step 8.
8. If a new telephone cord has not been tried, change the telephone cord to a new two-wire telephone cord, and then try to receive a fax again.
Try to receive a fax.
if it does not resolve then perform the following steps
1. Disconnect the power cord from the back of the product.
2. Wait for 20 seconds, and then press and hold # and 6 on the product Control Panel.
3. Connect the power cord to the back of the product and then release the buttons when the product turns on.
4. The product resets to factory defaults.
Try to receive a fax.
As a last step, test in another location by following the steps below:
If possible, move the HP fax product to another location with a separate telephone line (another house for instance).
Try to receive a fax at that location, and if you are able to receive faxes from the changed location, then your telephone line should be tested.
If it resolves well and good if it does not then service the printer

Oct 28, 2012 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Can lexmark x4650 be set to recognize fax?


For more details on how to setup your Lexmark X4650 printer for faxing, please refer to the User's Guide found on the Lexmark website.
Additional info:If you have an answering on the same line as your fax:

To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.

If you have a voicemail feature associated in the same line as your fax:

Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephone company. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (single ring, double ring, triple ring, or double and triple ring). The different ring patterns let you know which telephone number was dialed, and which device you should use to answer the call.


If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax.

Feb 16, 2012 | Lexmark X4650 InkJet Printer

1 Answer

Fax won't answer


If you have an answering machine connected to the same line as your fax:

To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.

If you have a voicemail feature associated to the same line as your fax:

Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephone company. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (single ring, double ring, triple ring, or double and triple ring). The different ring patterns let you know which telephone number was dialed, and which device you should use to answer the call.


If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax.

I hope this helps.

Should you need further assistance, please contact Lexmark Technical Support Center.

Feb 14, 2012 | Lexmark Pro901 All-In-One Inkjet Printer

1 Answer

I want to connect my fax from my cannon mx340 and dont have a instuction manuel can some help me?


Plug in the RJ-11 cable at the phone jack and the MX340. Press the Fax button and then the Menu button to get the Fax Settings menu. Press the left/right arrows to highlight Fax Receive Mode. Then press OK. Select Telephone Priority Mode (you will always pick up the handset and then put it down if the call is a fax. If an answering machine is connected the Fax will be automatically answered), Fax Priority Mode (the fax will be automatically received. If you hear the machine's ringtone, pick up the handset and press Stop to answer the call.), Fax only or DRPD (distinctive ring - available extra from your telephone company). Press OK to save the setting. If you choose DRPD, you will need to teach the distinctive ring by calling the MX340 after setting the machine to listen to the ring. (See the manual.) To fax out, press Fax, put your item to fax face up in the ADF and then dial the fax number of your receipient.

Canon has the manuals for the Pixma MX340 available here: http://usa.canon.com/cusa/consumer/products/printers_multifunction/office_all_in_one_inkjet_printers/pixma_mx340?selectedName=BrochuresAndManuals#BrochuresAndManuals .

I hope this helps.

Cindy Wells

Jun 12, 2011 | Canon Office Equipment & Supplies

1 Answer

How can I get the telephone on my Brother Fax T96 to work?


Step by step information at the link below.
Brother Fax T96
The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.

If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
  • If you answer the call before the fax machine(during the ring delay period) and determine it is a fax, you can transfer the fax to the fax machine for receiving.

  • If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91 for New Zealand (remote activation code) on the telephone keypad, wait to hear the fax machine turn on (chirping sounds) and then hang up.

  • If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the Fax Start or Start/Copy key on the control panel of the fax machine and then hang up the handset.

  • If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
    To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.

  • If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.

Mar 28, 2011 | Office Equipment & Supplies

1 Answer

Fax machine won't receive without pick up phone receiver.


on the front display you will see a recieve button and you need to press this and you will see on the display it say either fax...fax/tel.. auto press the button until fax shows thsi means it is only being used as a fax so the line will auto pick up... if you set it to auto it will ring check the line and if it finds its a fax it will put it through as one if not it will ring you phone.. good luck

Jun 26, 2009 | Brother IntelliFax-4100e Fax

2 Answers

Canon MP530 receive fax issues


Receive Mode Settings Select from the following receive mode options to suit your needs. Once you've decided on which receive mode to use, follow the below instructions to set the receive mode using the operation panel. Receive Mode Setting
  1. Press the <FAX> button to enter Fax mode.
  2. Press <Menu>.
  3. Press the right or left arrow button to select [Receive mode settings], then press the <OK> button.
  4. Press the up or down arrow to select the receive mode that best suits your needs, then press <OK>.

Types of receive mode
Select the receive mode according to your needs.
Receive mode
Purpose
FAX/TEL AUTO SW When you want to receive faxes automatically as well as voice calls. FAX ONLY MODE When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. DRPD When you have subscribed to a DRPD service with your telephone company. MANUAL MODE When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS.MACHINE MODE When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch
FAX :
The machine does not ring but will receive the fax automatically. Voice call :
The phone attached to the machine will ring. Pick up the handset to answer the call. Note:
  • Ring start timing and Telephone ring length can be specified in FAX/TEL auto switch in the Receive mode settings.
  • If you want the telephone to ring when it receives a fax, connect a telephone to your machine and enable the Incoming ring settings in RX settings.
  • The phone attached to the machine may not ring depending on the telephone type you are using.

FAX only
FAX * :
The telephone does not ring. The machine will receive the fax automatically. Voice call :
You will not be able to answer the call. * If you want the telephone to ring, connect the telephone to your machine and enable the Incoming ring settings in RX settings menu.


DRPD
FAX :
Your telephone line will ring according to the ring pattern you have chosen and receive the fax automatically. Voice call :
Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.

Manual RX
FAX :
The telephone attached to the machine will ring. Pick up the handset and if you hear a beep tone, press the <Color> or <Black> button on the machine to receive the fax. Voice call :
The telephone attached to the machine will ring. Pick up the handset to answer the call. Note: If you are far from your machine, you can use the remote receiving function to receive faxes. Pick up the handset of the telephone connected to the machine and press 25 (the remote receiving ID).

Ans. machine connect
FAX :
First the answering machine connected to your machine will respond to an incoming call, and then the machine will receive faxes automatically. Voice call :
The answering machine connected to your machine will respond to an incoming call. Note:
  • Set the answering machine to answer on the first or second ring.
  • The entire message should be no longer than 15

Nov 24, 2008 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Not receiving any faxes but sending


Note: check your equipment for:
Fax machine must be connected to an answer machine

Receiving a fax automatically:
1 Make sure the Fax Auto Answer light is on.
2 To set the number of telephone rings before the printer automatically receives faxes,
Receiving a fax with an answering machine
When a telephone ring is detected, the answering machine picks up the call.
If the printer detects a fax, it receives the fax and disconnects the answering machine.
If the printer does not detect a fax, the answering machine receives the call.
2 Set the answering machine to answer incoming calls before the printer does.
For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls
after five rings.
3 To set the number of telephone rings before the printer automatically receives faxes.

Oct 31, 2008 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

How to receive faxes automatically


First this is a good machine, I use the same one and have my fax setup for the same thing. If you have a (TAD) Telephone Answering Device first you have to set up your phone to pick up before the fax, do this by setting the phone to pick up on three rings and the fax to pick up on four. Go to Menu/Fax/Setup Receive/Ring Delay. While there make sure Easy Receive is on. The machine itself will distinguish between regular calls and facsimiles and will display this info at the time of the call on its LCD screen, make sure you are using the line connection and not the phone connection. Hope this helped.

Jul 01, 2008 | Brother MultiFunction Center MFC-440CN...

1 Answer

Same fax and phone number


check the setting in the receive mode button. set it to fax

Mar 29, 2008 | Canon FAX-JX200

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