Question about HP ScanJet 2400 Flatbed Scanner

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Scanner not working

Hello Sir, my scanner is not showing the picture even after I have previewed it. The light shows that it is on but the light does not move while scanning. What do I do?

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Scanner not scanining scaner light on but document not scan

Posted on Sep 10, 2011

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Do you mean to say that while previewing the light moves and you are able to seek the preview, but the light not moving while you give a scan command?

If this is true this is something unusual. May be you have some hardware problem.

S. Mohan Chennai

Posted on Mar 08, 2008

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Posted on Jan 02, 2017

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Hi! i have accer scaner 640p i install its driver on windows xp but it is not working the light of scanner is lightly move not show full preview


Hi,
If you try with a sofware wich you get addtional to your scanner, then software type needed to answer it. But you also can try your scanner with Microsoft ffice Document Scanning / Imaging (Start -> All Programs -> Microsoft Office -> Microsoft Office Tools)
If it works as expected then your used software is not set as needed, see the software settings.
Sly

Nov 22, 2010 | Acer ScanPrisa 640P Flatbed Scanner

1 Answer

Dust inside the scanner, showing up as hairs and dust on the preview


Hello friend,
You must open your scanner and gently wipe the glass screen down with a cloth.. this should remove all dirt and make a clear scan.

Mar 06, 2010 | Canon CanoScan FS4000US Film Scanner

2 Answers

Driver scanner benq 3300u


If you have a BenQ Scan to Web 3300U, just plug in the scanner to your USB port on the computer and plug the power into the power bar. XP will recognize that you have connected the scanner to your pc. It will install the scanner immediately.. Go to MY PICTURES. The top option on the left hand side of the screen will be "to obtain pictures from a scanner or a camera". Click on this.. It will tell you that you have a flatbed#23 . Click on next. Using the preview button, scan the document. Using your mouse, make the scan box fit your picture or document. Then click on scan. Save your scan job . You can then view your scan job.

Dec 24, 2008 | BenQ Scan to Web 3300U Flatbed Scanner

1 Answer

HP scanjet 2400


Check the lighting in your room, i had the same problem but i had a light in the ceiling right over the scanner and believe or not it shows in the scan, i put the scanner on the floor to check on it and it worked!!! i hope that thats your problem.

Sep 22, 2008 | HP ScanJet 2400 Flatbed Scanner

2 Answers

Error in Scanning


Sorry to ask u ,how old it is,this kind of problem is found due to following reasons

1)driver software:uninstall n reinstall driver
2)scanner is dusty:clean the scanner from inside
3)inner scanner cable(black cable) defective:replace cable

but before all try this
1)go to my computer,u can see icon of scanjet 2400
2)right clk,clk get pictures.....,new window will open,
3)click preview n wait n see does it shows the preview?
4)if it shows preview then reinstall hp director,or try above mentioned steps,definately the problem will be solved,
thnx

Jan 24, 2008 | HP ScanJet 2400 Flatbed Scanner

2 Answers

Visioneer 4400 usb


rod i'm going throught the same difficulty wit mine as soon as an answer arise I'll holla back.

Jan 05, 2008 | Visioneer 4400 Flatbed Scanner

1 Answer

Error 00000h


How old the scanner
What operating System
Has it worked OK with this O/S

Oct 26, 2007 | Umax Astra 2000P Flatbed Scanner

1 Answer

No picture in preview box


Here's what Epson tech support sent me about this problem:


Thank you for contacting the Epson Connection.

The error you are receiving may be from the twain driver but also the
Scanner itself. Please have your scanner checked with a technician. You
may
find the neares one by clicking on the link below.

http://www.epson.ca/cgi-bin/ceStore/support/SupportIndex.jsp?BV_UseBVCookie=yes


If you require further assistance with this particular issue, please
ensure
all of our previous correspondence is contained in your reply, so we
can
better track the history of this issue.

If you have a different issue, please submit another E-form via our
website
(http://www.epson.com), and we will respond in a timely manner. Thank
you
again for contacting Epson.


Patrick H
Epson Connection

Oct 06, 2007 | Epson Perfection 1670 Flatbed Scanner

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