Question about HP LaserJet 4600dn Color Printer
We have a hp 4600dn color laser jet printer at our school. It is on our network by way of tcp/ip. When you try to print to the printer the data light will not turn on. If you turn the printer off and then back on after about 2 minutes of warming up and calibrating the data light will come on and it will print.We have had the printer going on 5 years and never had this problem with it before.
Posted on Mar 09, 2008
Considering you have had it for 5 years without an issue, here are some things to look for.
1. The printer software should probably be updated. Some of the printing programs have changed and your printers software may be behind, also keep in mind that the printer software itself may be corrupted itself and just need reinstalled. The printer software updates will be found on HP.com. That seems the most likely issue. What makes me believe that is turning it on and off resets and reloads the software.
2. Can you see if somewhere Internet Printing has been turned on and something is polling the machine? One way to determing if it is an issue with something being sent to the printer via the network would be to get a crossover cable and print to the machine via a laptop. If the laptop would not cause a lockup, then you have to look for what it on the network. If in particular somewhere on the network has addded internet printing, then that will cause an issue exactly like you are talking about. You can try unplugging the netrowk cable and printing the internal printer pages, but thats not as effective as using a laptop with a crossover cable and print direct.
3. You most likely have switched drivers, Although I do not suspect that as an issue, there is a small chace the driver is corrupted.
4. Bad Memory. If you have a bad Memory card in the printer, that could also be the issue. Reason why I suggest bad or a memory issue, once again is that it resets when you power on and power off. Clears the print queue and possibly restes spooling.
Since it prints once and locks up, do not waste time in IP or addressing. If it prints once you power on and off, your address is fine and not changing.
Check through your printers mennus and look for a memory reset. I am sure you have one, but before running a memory reset print out your set up, or confirmation page just to have all your set up information handy besaue you will have to reenter those numbers when you reset.
I strongly suspect software corruption of some kind.
And no you should not have to expect to turn it on and off every time.
Posted on Mar 07, 2008
Install A Dedicated Print Server
Sharing a printer that is connected to a single computer is easy, but it has drawbacks. The main one is that the computer to which the printer is connected must be on for anyone to be able to print, whether it's actually in use or not. If the computer is in use, performance slows if other PCs send multiple print jobs.
Additionally, if the person using the print server as a workstation has to reboot, any print jobs sent during the reboot period will go to cyber-limbo.
One way to circumvent this is by using a dedicated print server. This is essentially a workstation connected to your network with its only function being to share the printer. The downside to this method is that the server must be on all the time, or at least when you wish to print.
Another alternative is purchasing an external print server such as Hewlett-Packard's (http://www.hp.com) Jet Direct 170X External Print Server. Connect this little box to your printer via a parallel cable, then connect the JetDirect box to your network's hub.
Once connected, you can use Internet Explorer (or the included JetAdmin software) on any computer in the network to configure the print server. If you give your printer an IP (Internet Protocol) address, you can map each Windows XP machine on your network to print directly to the printer via its IP address. This means you can print to the printer from any machine as long as the JetDirect box and printer have power. You don't need to have an extra machine acting as a server.
To map a printer to an IP address, click Start and select Printers And Faxes. In the left column, click Add A Printer and click Next. Select Local Printer and click Next. Select Create A New Port. Click the drop-down menu and select Standard TCP/IP Port. Then, click Next. This starts the Add Standard TCP/IP Printer Port Wizard. Click Next, enter the IP Address you assigned the printer (the port name will fill itself in as you type), click Next, and Finish. Finally, scroll through the Printer Manufacturers And Printer Models (or click Have Disk if you have a driver disk) to select the correct driver for your printer. Click Next. Type in a name for the printer if you wish to change it (we suggest a short name, such as HP4000), and click Yes to make this printer your default printer. Click Next, select Do Not Share This Printer, and click Next again. Finally, click Yes to print a test page, click Next, and click Finish.
Posted on Mar 07, 2008
I will have a look at the service manual and get back to you.
Posted on Mar 07, 2008
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