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You are right, but if it didn't infect only your C drive, then you are still not 100% secured and cleaned. I would suggest you to run full system scan using an updated antivirus program. There are many free antivirus programs which are very effective. You can try Avira Free (click HERE to download). Scanning will take time, but it's better to waste time than wasting data and having a virus infected computer.
Hope this helps.
Let me know if you need further help.
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Yes it is possible but it may not fully remove the virus, it depends upon the type of virus infection.
If you have not installed a virus protection program, then this makes your task more difficult.
I would try a WEB base virus removal program first, provided you can connect to the Internet. Try these WEB base virus links first and if successful then install a virus program.
WEB-based Virus Scan
Trend Micro housecall http://housecall.trendmicro.com symantec - Norton Security Scan http://security.symantec.com
If all fails then you need to format your hard disk and install Windows again together with the computer's device drivers and your programs.
Your PC is virus infected. Although you can install anti virus and run update for your protection but still the antivirus software can't be installed. Since pop up notice tells you to back up files for reformatting, then you need to transfer all data to drive D. If your formatting is on drive C, your files on the other drive willnot be deleted as long as you have to reformat the drive for your OS,.
Install first antivirus after the formatting and update your virus protector. After that you can transfer and install some of components in your system.
Most of the times viruses destroys your CD ROM drive and other systems.
Hope this will help you.
Make sure you run an updated anti-virus program on the machine in Safe-Mode. You will also want to scan for any root-kits or malware that could be infecting your machine. The thing about malware and root kits is that they appear to be removed (when using an anti-virus program) but can reside in the boot record, so when you reboot, the machine automatically loads the root kit and infects your machine again. I would also scan for spy ware.
Here are some programs you could try:
MalwareBytes (run in safe mode first)
Vipre or kaspersky anti-virus (run in safe mode after malware bytes)
AdAware (scans for spyware, run in safemode as well)
Seek and destroy is another good scanner to run as well.
Failing all those scans, you should backup any important files and reformat the hard drive and reinstall the OS. If there is still a problem, then chances are this is a hardware issue.
Don't reformat it just yet. Tell us what OS you are using, and I can try to help. I will assume you are using WIndows XP or Vista - what you can do, assuming you have kept your PC up-to-date, is try to run the inbuilt Microsoft anti-malware program. Click Start, Run, type MRT and press Enter or click OK. You should get the February 2009 version of the Microsoft Malicious Software Removal Tool. Do a quick scan and see what comes up. If anything is found, reboot and repeat the process doing a full scan (can take several hours). That should fix and remove the most common virus infections. Let me know how you get on.
If you still need to reformat, you need to use the Dell recovery CDs that came with your laptop. These were a blue recovery/drivers CD and a purple CD for Windows XP sp1 or a green CD for Windows XP sp2. Not sure about other versions of Windows. There is no magic button to reformat with Dell laptops.