Question about Samsung WE356A5W Washer/Dryer Laundry Pedestal

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Samsung washing machine WA71N2

Sir,
i have samsung washing machine since 2 yrs. all of sudden it stopped draining water and doesn't spin. when its empty it spins.
pls help
thanks

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  • Anonymous Mar 24, 2014

    I wasn't home when the pump went bad but my wife found water leaking and turned everything off. I found the water pump had busted out of its' plastic mounting bracket and the hoses and wire had become disconnected. I got a new pump assembly and installed it. I leveled the machine and put water in it. I then put it on Spin only and the pump worked fine. The only problem it wouldn't stop running. I turned the power button off and it did stop. However as soon as I turned the power button back on the pump immediately started again. I turned the power off and unplugged the machine. When I plugged the machine back in the pump would start running immediately, even before the power was turned on. If I turned the power on the pump will keep running. If I then turned the power off the pump will stop. But as soon as I turn the power on the pump starts again. Any ideas?

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  • 351 Answers

Can you hear the pump making any noises,if you can (humming sound)then it may be blocked with lint,coins etc.if the pump isnt making any noises then it may be faulty or a broken wire to the pump or you have a no drain button pressed in . hope this helps

Posted on Mar 07, 2008

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