When I switch the printer on or off, or start up the PC, it seems to get stuck at start up. The heads move, and there is the cur-clunk-clunk noise, like it does when you first turn it on, but it can do this for 4 or 5 minutes continuously. Unplugging the power makes no difference. The printer icon on the task bar shows a red cross through it when this is happening. Once this stops it prints normally.
I have uninstalled it, reinstalled everything, tried plugging into a different USB port, but it is still the same.
I am running Windows XP, SP2, with all the relevant updates.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles. If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive. It may be more cost effective to buy a later model and better printer thanreplace the print head.
2 Open the Dell Printer Solution Center on the computer. Click "Start," located in the bottom left corner of your computer. Select "Programs" from the menu displayed. Click "Dell printers." Click "Dell AIO Printer A920" and then click "Dell Printer Solution Center" to open the Dell Printer Solution Center.
3 Click on the "Maintenance" tab and select the option that says, "Clean to fix horizontal streaks."
4 Click "Print." This will print a nozzle print page, which forces ink through all of the nozzles to clean and unclog them.
5 Print a regular document again to see if the print quality has improved. Repeat the cycle up to two more times to improve printing quality.
Check if you have enough ink. Where does the printer head move to when you open the compartment(that if it has a head indicator).
flashing in this instance idicate that there is a problem with your ink.
My printer does this when the paper isn't seated properly and/or that paper guide isn't set correctly. If this all seems OK, then try a head clean. You should be able to do this from the printer options in Windows.
I will assume you have the Printer connected directly to a PC via the USB printer cable on our network.
a. Start - Run - Control - Ok
b. Open 'Printers and Faxes"
c. Open "Dell A920"
d. Print "Test Page" to assure the printer is working and connected.
e. With the "Dell A920" properties open - find the tab for Sharing.
f. Now select Share the Printer and name it.
At each Workstation you will need do steps a-b, and add the printer. Select browse network when adding the printer and find the Workstation with the shared printer.
If your Firewall on each Workstation is blocking "Print and File Share" you will need to change the settings to allow this procedure through.
The power cord is connected at the back of the printer with a rectangular connection, make sure the inner cables in the connectors aren't burned, I had the same problem and I replaced a burned cable and now its working fine!