Question about Video Game Consoles & Games

1 Answer

I am trying to get xbox live set up. the tests say that the mtu setting on the cable modem is too low. how do i change the setting?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 807 Answers

MTU Setting is Maximum Transfer Units. It may be fixed in the modem.
If you use a Modem Router the setting is usually changable in the Router settings.
You may have to contact you ISP Supplier and enquire.

Posted on Mar 07, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Change MTU settings on an RCA DCW 725


  • There are no user configurable options to cable modems, everything is based off the configuration file that your ISP pushes to the modem during registration.

  • Try connecting your XBOX directly

Apr 07, 2010 | RCA DCM425 DIGITAL CABLE MODEM (RCADCM425)

1 Answer

Trying to set up xbox live.


you need to make an xbox live profile not mtu for offline. You have to make a new profile.

Jun 23, 2009 | Microsoft Xbox 360 Console

2 Answers

Mtu settings


Two things needs to be cleared:

1) Which connection did you talking about LAN/WAN?

2) Xbox live may not be up yet, can you verify it?

Most home gateway routers can only change WAM MTU for certain connection type (PPPOE), and cannot set MTU for LAN and other WAN connection.

To change MTU for PPPOE, going to WAN connection setting, and you will see the MTU options box. But do not change it unless your ISP told you to do so.
So make sure Xbox live is online -- I am no Xbox fun so I have no idea how it works, but just guess from your message.

Jun 19, 2009 | Belkin (F5D7633UK4A) Wireless Router

1 Answer

Have the n+ wireless router/modem trying to connect via a cable to xbox live but keep gettin insufficient MTU even though the actual MTU of the router is higher than required


You may have to use trial and error to find the best MTU fit:

MTU Default of 1500 to 1492
Tart the setting the MTU @ 1400

MTU setting. Xbox LIVE requires a minimum MTU setting of 1364.
The information your console sends and receives is broken up into "packets" for transmission over your network. MTU is a setting that controls the size of these packets. If it's too small, you won't be able to connect to Xbox LIVE.
Top Solutions Try these solutions in order. If you give each one a shot and you still can't connect, contact Xbox Customer Support. Note that they will ask you try the suggestions on this page first.
Solution 1: Check your router MTU settings Xbox LIVE requires a minimum MTU setting of 1364. Usually, you can change your MTU setting from your router configuration web page, which is supplied by your router manufacturer.
Learn how to find and use your router configuration page
Look for the MTU setting on the router configuration page. When you find it, set it to Auto or 1364 (or higher), save your settings, and then try to connect to Xbox LIVE again on your console.

Solution 2: Connect directly to the modem If your router's MTU is set correctly, try bypassing it by connecting your console directly to the modem. This will help determine whether there's a problem with your router or something else on your network.
Note
This may require you to move your console to a location close to your modem. This is a temporary arrangement, meant only to troubleshoot your connection. If your console is connected wirelessly, you'll need an Ethernet cable for this step.
To connect your console directly to your modem (wired connection):
  1. Find the Ethernet cable that runs between your console and the router.
  2. Unplug the cable from the router, leaving it connected to the console.
  3. Find the Ethernet cable that runs between the router and the modem.
  4. Unplug the cable from the modem, and plug the cable from your console in its place.
To connect your console directly to your modem (wireless connection):
  1. Unplug the USB connector for your adapter from the console. The adapter can remain attached to the console.
  2. Plug an Ethernet cable into the Ethernet port on the back of the console.
  3. Find the Ethernet cable that runs between your router and the modem.
  4. Unplug the cable from the modem, and plug the cable from your console in its place.
Try to connect to Xbox LIVE again. If it works, there may be an issue with your router. Double-check the MTU setting in solution 1 above. Also confirm that you're using a compatible router, and make sure it has the latest updates from the manufacturer. If the problem persists, you may want to try a different router.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 06, 2009 | Belkin N1 Vision Router

2 Answers

Cannot connect my modem to xbox live


Try disconnecting your Xbox from the modem, turn both off, wait 60 seconds.

Reconned the Xbox to the modem, turn the modem on, wait 3 minutes, then turn your Xbox on. That should work.

Dec 28, 2008 | 3Com 7760 (3CRWE776075US) 802.11a/b/g...

1 Answer

360 mtu test keeps failing


Access the routers setup page by typing 192.168.1.1 (ip address of the router) on the address bar on IE.

then on basic setup page at the bottom part of the page you will see MTU normally its on auto,
to change the value set it to manual. ask your isp what is their prefferred value for the mtu you can go as high as 1300 to 1500.

Sep 13, 2008 | Linksys Wireless-G WRT54G Router

3 Answers

Changing the MTU setting


Log into modem using 192.168.2.1 in your browser and go to modem utility through browser.

May 18, 2008 | Siemens SpeedStream Modem (4100) (SS4100)

2 Answers

Hello my mtu is sayin its failed


The MTU(Maximum Transmission Unit) failure when testing the xbox's connection can be do to a few things because Xbox live requires a minimum MTU setting of 1364. Sharing a slower internet connection with other PC's in the house can cause this error, The incorrect MTU setting in your routers programming can cause this error, The lack of firmware updates to your router can cause this error, an older modem from your service provider can cause this. Old or worn network cables and jacks and or RG(coax) cables if you have cable internet could cause this. Your Router or gateway could be incompatible with Xbox live.

Try a direct connection to the Xbox without a router and reset your modem before doing it. If your able to connect then you know its the router. If not you know its the modem or cables or jacks or even your Xbox if you havent tested it elsewhere.
You can tell your ISP to mail you the newest updated modem... sometimes they will have a guy just drop one off.

May 02, 2008 | Computers & Internet

2 Answers

Connecting to xbox live


log into modem using 192.168.2.1 in your browser and go to modem utility through browser.

then select last option on left of utility screen on left and choose reset.

this will reset modem to factory settings.

then call microsoft support there is a toll free support number in yellowpages.ca. ask them to help you setup pppoe connection in the xbox. you can set the mtu setting there also to 1492 for dsl broadband and if on cable use 1500

Aug 11, 2007 | Siemens SpeedStream Modem (4100) (SS4100)

Not finding what you are looking for?
Video Game Consoles & Games Logo

Related Topics:

64 people viewed this question

Ask a Question

Usually answered in minutes!

Top Video Game Consoles & Games Experts

Josh Whitehead
Josh Whitehead

Level 3 Expert

1148 Answers

yadayada
yadayada

Level 3 Expert

70387 Answers

Brad Brown

Level 3 Expert

15133 Answers

Are you a Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...