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I am trying to get xbox live set up. the tests say that the mtu setting on the cable modem is too low. how do i change the setting?

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MTU Setting is Maximum Transfer Units. It may be fixed in the modem.
If you use a Modem Router the setting is usually changable in the Router settings.
You may have to contact you ISP Supplier and enquire.

Posted on Mar 07, 2008

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1 Answer

MTU settings not high enough for XBL ??????


The MTU or maximum transfer unit is configurable at the
modem that is bringing the internet service, in your case the Thomson tg782t modem, do not attempt to change the registry

Jul 09, 2010 | Microsoft Xbox 360 Console

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Xbox Live - MTU Error


Xbox 360 MTU errors

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

on Sep 30, 2008 | Microsoft Xbox 360 Console

1 Answer

Trying to set up xbox live.


you need to make an xbox live profile not mtu for offline. You have to make a new profile.

Jun 23, 2009 | Microsoft Xbox 360 Console

1 Answer

XBOX 360 LIVE Won't Connect


Is the modem also a router?
You need to login to the IP address of your device... if the modem is only a modem, try going to your own IP address.

http://whatismyip.com will help you find it. This may bring you into the settings of the modem. If it is a router as well, then you will need to go to your default gateway's IP address.

Go to start, then run.
Type cmd, then click ok.
type 'ipconfig' and hit enter. Look for your Default Gateway
type that ip into your browser (IE/Firefox/whatever) and login
adjust the MTU to recommended settings. If its at 1500, try 1364 of 1492

Jun 16, 2009 | Microsoft Xbox 360 Arcade

1 Answer

My mtu settings are not good i need to change them , i cant connect to xbox live


You must set your MTU in your modem/router just login to it and search for it in the configuration menu.
Usually you have to set it to 1492 though so if you should have set the MTU to 1364 already and it didnt work try this one as well.
For cable and DSL modems you should set it to 1492 in general as well for a proper connection.

The MTU is the maximum size that an IP-packet that is transfered across the internet may have just for general information.

I hope this helps.

Kind regards,
Wilhelm@Xboxexperts.com

Dec 22, 2008 | Microsoft Xbox 360 Console

2 Answers

Can't connect to Xbox Live


mtu is not working cant hook up xbox live

Nov 25, 2008 | Microsoft Xbox 360 Console

3 Answers

Mtu failing


ther is no probs with ur xbox it will com on today

Sep 30, 2008 | Microsoft Xbox 360 Console

1 Answer

Connection problems


MTU stands for "Maximum Transmission Connection". Some routers and/or network gateways are incompatible with Xbox LIVE, while others may be compatible but merely need to have a setting changed. If you compare your router to the list of routers at the following web address, you can confirm whether or not your hardware has been confirmed as compatible with Xbox LIVE by Microsoft:

http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/equipment.htm

Whether or not your hardware is listed as compatible, it would still be a good idea to check your instruction manual for the hardware you are using and see how (if possible) to change the MTU settings. Microsoft suggests that the MTU setting should be 1364. Using untested hardware or hardware not listed as compatible may still work, however, future updates to LIVE may suddenly make your hardware incompatible, as updates to LIVE and the Xbox console are made to work with the specifications of tested and listed compatible routers and gateways.

Aug 13, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox live


You appear to be on a router where you flipped on a security switch in the router and now this MTU is not working properly. There is a small, small button on the back of your modem or router. You have to press it with the tip of a pen, it's that small! This will reset all settings on the modem or router and then you can power off and on the box for 30 seconds, leave it on and try again. ONLY DO THIS IF YOU OWN CONTROL OVER THE BOXES OR GET PARENTS PERMISSION FOR THIS KIDS! By default, all the security settings are disabled and go back to original working state for configuration or use or the box. If you turn on anything security related on your router or modem, this will give you MTU issues all the time! Stop touching those settings if you don't know how to configure a router.

Apr 26, 2008 | Microsoft Xbox 360 Console

2 Answers

Joining XBox Live


Make an account offline that should work.

Feb 06, 2008 | Microsoft Xbox 360 Console

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