The caps lock light is not illuminated - I have tried to clean the keyboard but it still types in upper case only....... I don't want to remove the keys as I may have problems getting them back on. My external keyboard works just fine so I'm guessing it's 'dirt' under they keys? Do you have any other ideas?
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On most any keyboard there are 3 lights indicating whether or not your caps lock, num lock, or scroll lock are on. Also my programs have a default notification that lets you know when your typing a password, if the caps lock is on or not!
1.Make sure the "Caps Lock" key is not on. Though this will be obvious to most people, if your keyboard is typing in only upper-case letters it can't hurt to check. Look at the "Caps Lock" indicator light on the top right corner of your HP keyboard. If the light is on, strike the "Caps Lock" key on the left side of your keyboard. This will turn the "Caps Lock" off, allowing you to type in lower case letters again.
2.Make sure the "SHIFT" keys on your HP keyboard are not stuck. Dust and dirt can build up on a keyboard over time, which can cause certain keys to stick. If either of your keyboard's "SHIFT" keys get stuck, your computer will type in only capital letters. Use a toothpick or cotton swab to remove the gunk from the key, which should help it return to its normal position.
3.Unplug your HP keyboard and then plug it back it. This will remove the device from your operating system and then automatically add it back in. This can have the same effect, essentially, as restarting your computer. If your keyboard was typing in capital letters due to an error being stored in your operating system's memory, that error will now be cleared and the HP keyboard will function as normal again.
4.Update your HP keyboard driver. Click "Start" and then right click on "Computer." Click "Properties" and then "Device Manager." Right click on the listing for your keyboard and then click "Update Driver." This will update the computer software that is associated with your HP keyboard. If your keyboard was typing in all capital letters as a result of an error with this driver, the error will now be fixed and you can use your keyboard normally again
That UP arrow refers to an UPPER CASE letter. If ever you press the CAPS LOCK key, it should turn off, if it does not it means the CAPS LOCK key for some reason is stuck. Try restarting the computer and by then the CAPS LOCK should be disabled.
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Have you tried cleaning the keyboard, especially blowing it out with compressed air. Have you tried to use both shift button to see whether or not the problem is isolated to one shift button or both.Have you tried other letter with the same shift button that the letter "s" is having problems with. If this is islolated to just the letter "s" with the shift buttons then more than likely you will just have to use caps lock or buy another keyboard.
More than likely you have purchased a keyboard without the lights. There is such a thing. I would try pressing the Num Lock, Caps Lock, and Scroll lock keys. If the keyboard has lights, you should easily be able to see three lights lit up. If not it is pretty safe to assume that the keyboard has no lights. Next time if you were to list the name and model of keyboard it would be easier to diagnose problems. More info is almost always more helpful. Hope this helps.
Initially, have you checked/pressed on the "Scroll Lock" key (between Print Screen & Pause). To my knowledge, on most keyboards, the three common indicator lights are: Num Lock, Caps Lock and Scroll Lock.
Hope that this be of initial help/idea. Pls post back how things turned up or should you need additional information.
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Is the caps lock light illuminated? If so, you might have to hold shift and hit caps lock to turn off the caps lock. This is an option for old typists who came from manual typewriters that you might have turned on by mistake.