Question about Sony KDS-R60XBR1 60" Projection HDTV

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Green screen kds-r60xbr1

Hi, I just get a green color all over the screen it is really dificult to se other colors

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  • Punnya Apr 14, 2008

    Hi,

    Even i have been having yellow patches all over the screen. I called sony and they told me to do an in home service for the optical block. has anyone got it done yet?

    Thanks,

    Punnya

  • smullis3 Apr 30, 2008

    I just replaced the bulb and now everything is green. It is like there is no red. Everything was fine before the bulb went out. I checked the Hue and it is balanced.

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Hey Senna. This is a very common problem with this tv. It has been the same with mine for a while but I ignored it. When I finally got so annoyed I did a google search to find out if others had the same problem.

Low and behold no only did others have the same problem but there is actually a CLASS ACTION LAWSUIT against Sony because of this problem. You are going to have to get the OPTICAL BLOCK replaced. Here is a link to the Sony website with more details. First step is to call Sony. Make sure you let them know about this CLASS ACTION LAWSUIT. They will tell you to contact their local repair center. Here is the link. Hope I've helped:

http://esupport.sony.com/US/perl/news-item.pl?mdl=KDSR60XBR1&news_id=219

Posted on Mar 27, 2008

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1 Answer

My tv turning green all of sudden Is there a way to reset it back to it orginal colors


Hi,
If tv is Sony KDS-R60XBR1 as shown in question headings then it is problem of optic block (light engine) that needs to be replaced, it is hardware problem that wont get solved by resetting. Optic block is expensive part and qualified tv tech is required to replace it.
If tv model number is different, please post it to provide you info about problem.
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It is light engine problem in your Sony KDS-R60XBR2 lcd rear projection tv.
This tv does not have any color wheel because of its light engine technology.
Lamp is just light source that provides bright white light to light engine and its working properly.
Light engine will be replaced to fix green screen problem.

If you tv model is other than above mentioned, let me know to revise this answer.
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Replace Light Engine or Buy New TV .Call Encompass Parts 1-800-638-3328

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Ny sony sxrd kds r60xbr1 has a green hue . was


Hi,yes if you get a blue hue is has to do with the optical block .You can find it here : http://www.discount-merchant.com/SONY-1-867-732-14-Light-Engine-w-Color-Wheel-p/1158118.htm?Click=48173 maybe youcan find instructions on ebay.

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TV background in green and most of the people have green tint



http://www.breakitdownblog.com/class-action-lawsuit-against-sony-for-green-haze-or-green-blob-sxrd-problem/

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1 Answer

WEGA only show yellow


Hello watts74:

When you turn your tv on, you still get an image of whatever channel you are on, but the background on the entire screen is green/yellow, correct? If so, the problem is the optical block. Read what I posted below on another thread and you should be on your way to getting your situation resolved.

Here is the link to the other thread I mentioned: http://www.fixya.com/support/t157434-green

All the best...



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By nonexpert_s.gif KDS-R50XBR1
Rank: Apprentice
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If your SONY KDS-R50XBR1 or KDS-R60XBR1 color screen suddenly turns green, the optical block (aka light engine) is the culprit. Don't fret because as "Leadtech" has already posted back on Jul 04, 2007, SONY is aware of this problem and has extended the warranty to replace this very part. Additionally, and aside from the class action lawsuit currently pending in district court, parts and labor for in-house service IS included.

SONY states the warranty as follows:

"As part of the Sony commitment to quality, Sony is announcing that it is extending the limited warranty (parts and labor), in the United States, on the optical block of KDS-R50XBR1 and KDS-R60XBR1 model SXRD televisions until October 31, 2008, regardless of purchase date."

So all you have to do is:

1) Contact SONY Customer Service at (800) 222-7669 or (888) 772-7669 - Hours: Mon-Fri 9:00AM-10:00PM / Sat-Sun 10:30AM-7:15PM EST

2) Provide them with your model (as above) and your television's serial number

3) Tell them your screen color is nothing but green

4) They will provide you with a case number

5) They will ask you for your zip code and provide you with one or more SONY authorized service dealers, and their contact information.

6) You contact the dealer of your choice and schedule an in-house service. Explain to them that your screen is green and you are aware that many, same tv-model owners that have had this same problem, and that the optical block is the problem.

7) The SONY authorized dealer you speak with will schedule and appointment with you, and will provide in-house service.

Regarding the service, it will take about an hour to complete. Not that it is complicated for the technician, but where the optical block is located is that is time-consuming. It sits just "behind" the bottom of the tv screen and in order to get to it, the technician will have to:

1) Remove the bottom back gray cover

2) Remove the replaceable projection lamp located on the left side of the tv (looking from the back)

3) Remove lots of phillips screws

4) Disconnect many plugs

5) Remove 3 chassis closest to the back of the tv before getting to the optical block chassis, which is located up front, just behind the tv screen

Once the optical block is replaced, you will be amazed on correct color results.

Hope this helps...

Oct 15, 2007 | Sony KDS-R50XBR1 50" HDTV

2 Answers

Color of picture


turn off the color completely and see it the picture is black and white or has a shade of green,if so your gayscale needs to be adjusted

Sep 09, 2007 | Sony KDS-R60XBR1 60" Projection HDTV

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