Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Child damaged HP6110 - Help

My daughter reached in and grabbed my ink cartridge and inadvertently knocked a thin almost plastic feeling strip that is about 14 inches long off and now it keeps telling me to check ink cartridge jam. Any idea where this goes and how I can put it back on? Thanks, Christy

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It stretches from left to right behind the cartrige assembly and the assembly slides on it. It's a sensor strip for positioning the cart. asm. I'm not sure how it attaches, but you'd have to take the unit apart to do it.

Good luck...

Geno

Posted on Mar 07, 2008

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My canon MP258 show error code on screen E03, what should i do. help someone can help me. really appreciate it.


That is due to the clear plastic strips inside the printer, the one that run behind the cartridge holder, being dirty or damaged. This plastic strip with black marking on it, is used to tell the printer where the cartridges actually are. Unfortunately it could also be the sensor that reads this strip being damaged. Inspect the strip with a bright torch to see if any ink or dirt is on this strip, use a bright torch when doing so, it makes it much easier. Also check behind the cartridge holder for any torn bits of paper that could be jammed in it. Make sure the printer is unplugged from the power during this!!
I hope this helps
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Apr 08, 2011 | Office Equipment & Supplies

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I put in a new color cartridge and i keep getting a message you need to put in a new cartridge. but I already did


A common problem with ink cartridges are the plastic strips that protect the cartridge terminals. These strips are so thin that they can easily break,leaving a small piece covering the cartridge head. If this happens the printer cannot read that a new cartridge is installed.
Remove the cartridge a double check that all of the protective plastic tape is removed. If that fails, try unplugging your printer and wait several minutes before plugging it in again.

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I have a hp psc 1517 and there is a thin strip of plastic behind the ink cartridges, my daughter pulled it out can it be put back in and if so how


Sounds like you are refering to the encoder strip. It is a thin clear piece of plastic with little black lines all the way accross the length of it. The printer has a sensor on it that reads these lines so that the carriage assembly knows where it is inside the machine. It is usually spring loaded on one end of it. Both ends of the encoder strip have a notch on it. One side of the encoder strip hooks onto a fixed mount through one of the notches, the other side hooks onto a spring loaded mount. If your daughter didn't pull it all the way out of the machine it is a bit easier to reinstall because all you need is something skiny and long like a pair of needle nose pliers to reattatch it to both of the mounts. If it is all the way out the strip needs to be threaded back through the sensor on the back of the carriage assembly(the thing you intall the ink cartridges into). Hope that helps a bit. It is a simple problem for a tech to fix but could be more difficult if you are trying to do this without removing any of the covers.

Oct 03, 2009 | HP PSC 1315 All-In-One InkJet Printer

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I am familiar wih some inkjet models. The encoder strip would usually be behind the ink cartridge carriage. It is a thin clear plastic strip across the length of the carriage. The ink cartridge housing glides back and forth along the encoder strip.

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1 Answer

Ink cartridges make a slamming sound from left to right and wont print


The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
If you cannot repair the strip, please let us know so that we can assist you further.

Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer.

May 28, 2009 | Lexmark X2580 Wireless All-in-One InkJet...

1 Answer

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The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.

The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.

The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.

If you cannot repair the strip, please let us know so that we can assist you further.

Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer. Lexmark will replace the printer, only if it is under warranty.

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1 Answer

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Please follow the instructions given below:

1. Disconnect the USB cable and the printer power cable.
2. Please disconnect the power supply from the back of the printer.
3. Then remove the cartridges from the printer.
4. Please reconnect the power supply back and turn on the printer.
5. If lights are blinking then printer encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
6. The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
7. The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and let us know if the lights are still blinking.
8. If you cannot repair the strip, please let us know so that we can assist you further.
Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer. We will replace the printer, only if it is under warranty.
9. However, if lights are not blinking then try inserting one cartridge at a time and check if you can see any lights blinking. If light blinks with one cartridge then that cartridge is defective.

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1 Answer

Canon MP390


not a head problemm, more like the carriage cant slide or cant read its position on the rail.
/clean the thin plastic strip(encoder strip) that runs threw the carriage and the length of the rail

May 08, 2008 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

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Hi, if you open the open the printer, unit to gain access to install ink cartridge, if you see the metallic end which has got a hook on both the ends left and right side. the ink cartridge runs between the strip from left to right which should be connected above the ink cartridge meta rod.

< ------------- >metal hooks on left and right above the cartridge rod
======= __ cartridge rod

Let me know for further info.

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3 Answers

Encoder Strip


tried for hours to reattach my encoder strip, and finally figured out the way to do it after reading many web postings, and my own trial and error.
The key is to use a "dental mirror" that you can pick up at a pharmacy or hardware store for about $5. (Perhaps a small compact mirror may also work.) And you need to focus light back there. (I used a head lamp.)
The problem is you just can not see the small slot through which the encoder strip must be threaded from the front of the printer. It sits in back of the ink cartridges. This thin slot "tunnel" goes though a rectangular piece of plastic. You can feel the rectangular piece of plastic in back of the ink cartridges, and looking with the dental mirror you can see how small the slots are on the right and left side, through which the encoder strip must be threaded. After "seeing" these small slots using the dental mirror, you then can feel them with the tip of a fingernail, and know exactly what you are aiming for as you then feed the encoder strip through. (It doesn't make any difference of you feed the strip from the left or the right, but the down arrow end of the encoder stip must end up on the right when you later attach it to the wire tab.) I fed the strip "blind" after I had formed a strong mental image of exacly what I was trying to do, and now being able to feel the small slot I was aiming for with the tip of a fingernail. (It is tough working in the small space in back of the ink cartridges, and if you have really big hands and fingers it may be impossible. I did not want to use forceps or tweezers because of a fear of damaging the encoder strip.)
The encoder strip then must be attached with the down arrow end on the right attaching to a flimsy looking wire on the right side of the printer. The left end of the encoder strip must be attached to a metal tab on the left side of the printer. You will need to hold tension on the encoder strip, and manually push the sliding ink cartridge back and forth out of the way as you attatch both ends.
(It's probably a good idea to gently clean the encoder stip of all your fingerprints and any smudged ink with a tissue after you get it back in place. Also be sure to clean the metal bar the ink cartridges slide back and forth on, so you don't get error message 0502.)
Be prepared for this to be a very frustating experience!
You will be maddened by how many times it will take to thread the encoder strip though the slot, how difficult it will be to catch the end of the encoder strip on the wire and metal tabs, and how you will have to figure out how to hold tension on the encoder strip so one end won't fall off as you attach the other end.
But once you use the dental mirror to see where you have to thread the encoder strip, and once you see the wire and metal tabs to which the ends of the encoder strip must be attached, then YOU CAN DO IT! It just takes persistance.

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