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Microwave turntable is loud and clunky sounding.

We have a brand new Bosch microwave,model # HMV9305,an over the range type. The turntable makes a loud clunking noise when it operates and the little tripod seems to be moving very slowly. Can you advise? Thankyou.

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  • Tycon Mar 07, 2008

    My husband installed the microwave, he's pretty good at this stuff so I can't say that would be a problem. Thanks for your input, I will call Bosch customer service! tYCON

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  • 72 Answers

If the unit is brand new as you say then it is covered under the warranty and the 800# for Bosch is in your paperwork that came with it.

It sounds like the glass platen (turntable) hub is either binding or else the drive mechanism itself either has a bad tooth on the main gear or tooth wheel. Some may still use a chain type drive mechanism as well.

If you call that 800 number - the customer service dept there will advise you as to what needs to happen next. It's possible they will either replace or repair at their expense.

Who installed the unit?

Let me know?

Best regards,

Frank

Posted on Mar 07, 2008

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To allow us to help you effectively (at no charge), please post a
NEW problem to FixYa, and please include your brand name and the full model number from the tag in or on the unit, your symptoms, as well as the answers to these questions:

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We have a sound clip here of what a microwave should sound like when the cooling fan and high voltage section are working.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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