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i had the same problem, the headphone jack on the sansa is loose. I opened it all up, and saw that one of the connections on the headphone jack was loose. you can sauter it and it should work clearly again.
The jack in the e250s is not made of adamantium, so it can actually go bad; however, if you try different headphones and thus determine that either: - All the headphones simultaneously went bad in one side - Your left ear has issues - The Sansa is only cranking out one channel; and -the jack feels a little off, or -perfectly good mp3s are being played off-balance; AND the balance has not been misconfigured in Settings.
...well then, the plot's moving forward and you can get your ear fixed, or stop the cat from killing your headphones, or re-load Sansa or Rockbox.org firmware, or fix the Settings, or see to the appropriate repair to the jack (depending on your warrantee status and skill with soldering irons and ordering off Jameco.com etc.)
If you installed the firmware update, you might have forgotten to change the device to MSC mode.. try going to settings>USB mode>MSC
This should probably work..
to stop a song while its playing, click the |<< button while you have the screen with the current song. (you can pause a song on this same screen with the >|| button) If you have gone back to any of the menu screens, wait for a couple seconds and the player will automatically go back tot he song display screen so you can stop the song.