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If it works when it is plugged into a A/C source but will not work when you are solely trying to use the battery only, then you may need a new battery.
Not sure which software you're using but with mine there is a shortcut in the program menu to start HotSynch. I know that's a duh, but ya never know.
Second option is to reinstall the Desktop software. You may have a corrupted driver or cfg file.
I would charge it over night. If the batteries went completely dead sometimes it takes an extended period of time to charge them. If that doesn't work try using the free palm chat. I have enclosed that link. Scroll to the bottom of the page and you will see Palm chat. From there click on the link that says chat now. Best wishes.
You have your Hotsync software set to use a com port instead of USB. Right Click on the Hotsync icon on the lower right part of your PC desktop and change it to USB and you should be good to go.
The IBM Workpad is just like a Palm. I have the Workpad C500 which is actually a Palm M500. If you have a Workpad C505 it is a Palm M505. Anything you can buy for a Palm M500 will work with a C500 and anything you get for a M505 will work with a C505.
If you do NOT have a USB Sync cable for your Workpad I suggest you do what I did... Just get a combination Sync and charge USB cable at Staples or Best Buy for your M500 or M505 and use it. It was about 20 but you can get them cheaper on the Net.
I hope this helps you!
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