Question about CyberPower 1350VA UPS w AVR & LCD (CP1350AVRLCD) UPS System

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Backup unable to communicate with computer

Tried checking all the connections and all seem to be fine.
If I push the button the the front of the cyberpower machine it turns off my computer and runs through some stuff and then when I turn the computer back on the ups goes off again and I get the 'unable to communicate' message again.

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  • jmismo Mar 13, 2008

    The solution was that I didn't have the cable hooked up to the computer for the online program. My UPS was running fine I was just confused by the message that it wasn't communicating with my computer. I thought that meant it would not come on line when I had a power failure when what it means is that I can't track the condition of the UPS online. Thanks to all who helped.

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Plz check your computer without ups.If it is runing there.And wattage of ups .It seem over load or shortage of ups.Check power cable.
Hope this be of initial help/idea. Pls post back as requested, how things turned up or should you need additional information.
Good luck and kind regards.
Thank you for using FIXYA.

Posted on Mar 08, 2008

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