Question about HP OfficeJet G85 All-In-One InkJet Printer
I have a HP G85 all in one and there is a message saying Remove And Check Color Cartridge. It will print color pictures but they come out in all green/blue mixed color. No other colors print. I cleaned both cartridges and replaced them and followed the instructions in the fix your own printer site. Wondering if you could send a respose to email@example.com
This is a known issue on this machine. What I do is open the printer as if replacing the cartridge and allow the cartridge holder to move to the exchange position. Then I unplug the power cable from the back and close the printer again. Keeping your finger on the power button, plug in the power cable again. Keep the button pressed for about 10 seconds, allowing the error flag to reset. Switch on again and wait for the initialise to finsh. It sometimes takes another 5 minutes for the message to disappear but it should go eventually.
Posted on Sep 05, 2008
The problem is dirty connectors on the back of the ink cartridge. Remove cartridge and take some fine steel wool to the contacts on the back of the cartridge. Also take a cloth with alcohol and clean the internal connectors inside the print mechanism that makes contact with these cartridge contacts. Works fine for me.
Posted on Apr 20, 2013
It sounds like your cartridge is out of yellow or red ink. Usually, if a cartridge doesn't print correctly the problem lies with the cartridge itself. Try another (new) cartridge. Also, I've had bad results using refilled cartridges. I will only use genuine HP ink cartridges. Have you tried printing a test page that you do after a cartridge alignment?
Posted on Apr 15, 2008
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Posted on Jan 02, 2017
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