HP G85 All says remove and check color cartridge and prints only green/blue color

Dec 04, 2008

-   I have the same frustrating problem! HP, can't make ****. I tried the solution that ianisme suggested but on the turn back on with the on/off button pressed, nothing happened. Any other suggestions? (Ink cartridges are nearly full and were working earlier)

Just to add, this problem will suddenly appear. Does not have to be tempted, lured or asked to appear, it just randomly does -   Guest

Jul 14, 2008

-   Yes, same problem. Trouble is that removing, cleaning and replacing the cartridge just brings up the same message, and the machine stalls there and will not function to print anything - even a test sheet. Maddening!

It would be nice if the machine allowed you to say "OK" and print regardless - even in black.

Is there a way to carry on, using just the black cartridge - because that's the one I usually use? I hardly use the color cartridge, and would not expect it to be out of ink yet, since it was replaced relatively recently. It is more likely that the black is low or empty - but I cannot tell! Help - if you can.

Thanks,

Paul Clarke-   slipnslide