Question about Maytag Neptune MAH5500B Front Load Washer

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I have a Maytag Neptune washer. I`ve had it about ten years and Ilove it. today I washed a bathroom rug that is old and the backing has come off. Now the washer will not empty . Even when the cycle was finished, it was still full of water. Help!

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Sounds likeyouve problably clogged your pump assy with the backing of that rug. all you can do is clean out the pump assy,
1. drain out as much water as you can(buckets, cups , etc)
2. the door comes of by removing 2 screws on the hinge, and remove the 2 screws on opposite side of hinge.
3. the front "U" shaped panel will kinda wiggle and pop off.
4. UNPLUG THE UNIT.LIVE WIRES!!!!!!!!!
5. youll see the pump assy 2/3 thirds the way back on righy side. youll need to remove the clamps holding the hose on and remve the debris from pump housing.when oyu relese that clamp theres gonna be some water still in hose so prepare for might be as much as a gallon or so. plus all the crap you got stuck un there!!!!
6. reassamble and start washing!!!

Posted on Mar 07, 2008

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