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SEAGATE FREEAGENT DESKTOP 500GB READS AS UNKNOWN DEVICE

When I plug in the device, the OS can only install it as an unknown device and i cannot access it at all. It has only been used on one computer and was working fine.

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Try this metho for xp,
rightclick ''my computer">>propties>>hardware TAB>>device manager>>You will see a list>>at the top off the list (without other option above) you will see computer icon with your PC name>> rightclick that>>scan for devices (the hard drive should pluged ) >> go on >>.need more help?

Posted on Mar 07, 2008

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Posted on Jan 02, 2017

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Windows xp will not recognise the seagate freeagent desktop drive


Assuming you have tried other usb ports and had no change,remove the usb connection, then go back into device manager and select the usb controller, right click and select delete as this will erase any input driver the usb port recognises. Restart the pc and then the controller should be reinstalled automatically as it sounds as though the controller has become corrupt for some reason. Go back into device manager and check there are no exclamation marks, reconnect the drive and see if it's recognised.

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Seagate Freeagent goflex not detecting


It sounds like the drive is failing. So you will need data recovery services.

A remote service is http://FreeDataRecovery.us

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My hard drive freeagent desktop 500gb cannot be detected when connected to the system even when l take it to another computer, l opened the case to test seperately and discover that the HDD cannot be...


try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this program to recover your files.
http://www.asoftech.com/adr/

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I have window server 2003 OS and 500 GB free agent desktop USB hard disk is not showing in my computer. So how can i rectify it?


I just finished a Chat exchange with Seagate Tech support. MS Server OS's are not supported for FreeAgent devices.

It appears that whatever drivers exist in the XP install that recognize the USB device connection are not the same in the MS Server environment.

I plan to check the USB device drivers from both systems and see if the XP USB device drivers will work on Server 2003.

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How can I power up my seagate 7200.11 500gb external h/drive to my pc


If your OS supports this device ... plug in the power supply to proper voltage ... and connect the end to the device. Use a appropriate USB cable from the back of the Seagate and plug into an available USB connection on your computer.

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FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive: SIR i hav connected my frnds seagate 500gb externa...


WHat you could do is test other usb ports on the system or you will have to remove the drive from the caddy and install it as a slave inside your pc and see if you can access the data,
If you can then you know its the caddy at fault

Here is another possibility that i found on another forum

"I was playing around in Device Manager, unplugging and replugging the hard drive. Finally I found that although it wasn't listed under Disk Drives or Removable Storage
, it was listed under USB controllers. It had a little x on the icon. Upon right clicking it I found that it had somehow become disabled on my computer. I'm not sure how that happened. I know I didn't do it."
or you can try this
Try this fix for missing usb ports by JohnWill

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- Use text after this line --------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- Use text before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function.

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1 Answer

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Keep trying, it won't work until you download the right drivers.

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Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it. If not - try to remove the drive from USB casing and connect it directly to your PC or put into another USB enclosure. This should help if the problem is with the enclosure itself and not with the drive. 

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