I changed the settings on media to rough paper & made sure all paper was to come from mp tray, but it does jam frequently, and every time it does, i need to open & re-open the front cover to get it to clear the error that appears. the error reads mismatched paper size, as there is not a custom size of small index cards of 3.5 x 5.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
That particular error indicates a fuser failure. Try turning off the printer and re-seating the fuser. If this does not clear the message then the fuser needs to be replaced. With such a low number of prints warranty should cover it.
You do not say how the cards are fed. Are they tractor fed or by sheet feed. I suspect sheet fed and the platen roller has gone shiny. Source a can of platen cleaner to clean the platen roller. DO NOT use alcohol or a spirit based cleaner.
I recently purchased an OKI specifically for my stationery business as well (using metallic cardstock) and the company told me that no OKI printers work on metallic paper... I am STILL on the search for an invitation printer! Its frustrating to say the least....
something else you might try is taping the card to a full-size sheet of paper, so the printer can push it through with ALL the rollers at the same time. not all printers have a roller all the way across, so index cards get snagged by one side, and they'll walk to the opposite side while they're printing.
Centre the paper tray guides. However as the papersize is quite small, the guides may not be close enough to maintain the paper in the centre.
You can either cut the paper a little bigger so as to match the tray guides and then trim the excess paper after printing.
Or you can place two pieces of cardboard or any other material of same thickness on either side of the paper so as to center the paper with the sides of the tray.
We swapped out the printer for another one we had in the office that was working. The new printer also got the alarm light. From that we concluded that it was a bad serial card. We swapped the serial card from another printer, and the original printer started working perfectly. Now we just need to find out where we can purchase another serial card, as we have no more 'spares' around here.
Max paper weight is 203gsm so you are near the upper end of specs, you must feed via manual pass and exit from face up tray (out of rear), paper type(heavy/card stock) must be set on print driver. User guide can more than likely be found www.oki.com.