I have just come off the phone to Dell Support and they have refused to replace my out of warranty TV.
This is a know fault that has been on the Dell forums in their thousands since early 2005. In the US they replace the out of warranty TV with reconditioned ones or even the new models. The UK were still selling the TV's when they were replacing them out of warranty in the US! Some customers have had up to 4 replacements that developed the same fault.
The problem is when you switch it off, especially using the button it will not come back on. You have to leave it disconnected from the mains for at least an hour, sometimes overnight.
I have access to an electronic workshop, does anyone have a solution. My Dell tv was 1 year old in October 2007. It began the problem of not coming on after being turned off untill an hour or two. Now it will not come on at all.
-   Cables are connected. no Lights on power button (lower right hend corner). Nothing appears on TV-   Guest
Jan 28, 2009
-   its the power supply my tv worked 4 3yrs started freezing up had 2 keep unplugging tv then would power up again just recently stopped powering up took 2 tv repair shop they say $300 4 new power supply rediculous
Remove power supply board and replace all caps on small piggy back boards.
I had this set given as a right off and spent two weeks chasing for a fault it would come on when i felt like it and sometimes not at all.
After removing the three small boards from the power supply and replacing all the electrolytic caps (some of them were leaky) problem solved.
Ken
Dell will exchange these TV's if less than five years old, and have a valid in-date warranty. First you must qualify for this service by providing proof that you are the original purchaser or have proof of purchase together with the address to where delivered, and have purchased an extended warranty! If you purchased through any third party outlet (Ebay, second-hand store or such) you will not qualify unless you can provide the required documentation and then purchase the warranty up to 5 years from the date of purchase. Service Tag the Dell website to find date of purchase.
Simple really, but the fault lies with the people who got rid of the TV's when they first showed signs of trouble. Had they gone down the route of waiting for Dell to replace them, there would be a lot of GOOD W2600's around today!
Dell will replace W2600's with power issue that are out of warranty as long as it is less than 3 years since purchase. See customer forum on their site. Hope this helps - unfortunately mine is 4 yrs old and power doesn't turn on.
Is more likeky that the power supply is not working properly due to leaky or dry capacitors. Check for capacitors that are bulging on the top of their body or leaking underneath.
I would also suggest to check for dry or cold solder joints.
Let your friend knows that the power supply will be a good place to start troubleshooting.
Good Luck.
Comments:
Mar 06, 2008
- Check and make sure that the power button is not stuck as this will cause the not powering up issue as well.
the problem is with the capacitor inside the tv the power is not being transferred from the wall to...
(More)
the problem is with the capacitor inside the tv the power is not being transferred from the wall to the relay and to the capacitor and its too weak to power up the tv they need to be replaced and will cost up to 100 dollars to change them out the part itself is only about 7 dollars but has to be soldered into the board of the tv or something