Question about Microsoft Windows XP Professional

5 Answers

Computer restarts randomly with blue screen. How can I fix it?

Problem:
My computer shuts down with a blue screen. Does it randomly. And reboots. Too fast to read the blue screen message.
I have:
Windows XP
EVGA 512-P3-N801-AR GeForce 8800GT 512MB 256-bit GDDR3 PCI Express
ASUS M2N32-SLI Deluxe Wireless Edition AM2 NVIDIA nForce 590 SLI MCP ATX AMD Motherboard
AMD Athlon 64 X2 6000 Windsor 3.0GHz Socket AM2 125W Dual-Core Processor Model ADX6000CZBOX
G.SKILL 4GB(2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel
Western Digital Caviar SE16 WD5000AAKS 500GB
600 Power supply

What can I do to fix it?

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  • 7 more comments 
  • emilmb Mar 06, 2008

    I will check later since I am not at home but I believe its not a virus. I just put the computer together and it started doing it right away. does it once a day maybe 2 times. I believe its hardware problem but cant figure out what is causing it. I already changed the video card once. I have not updated any drivers for anything except the video card and what the windows does automatically. Could it from some driver?

  • emilmb Mar 06, 2008

    EVGA 512-P3-N801-AR GeForce 8800GT 512MB 256-bit GDDR3 PCI Express

  • emilmb Mar 06, 2008

    What is the purpose of "Step3 : Cleasr CMOS"?
    C
    an any of this mess up my hard drive or delete anything from it?

  • rakeshrsc Mar 21, 2008

    MY COMPUTER STARTS AUTOMATICALY WITH THE BLUE SCREEN

  • Anonymous Feb 07, 2009

    i am also having the same problem. in vista

  • Anonymous Mar 29, 2009

    I need to find XP drivers for my HP Pavilion dv7-1230ez. I have asked everywhere and have found no1 that could help me with this! Everyone failed to find the drivers. I couldnt even find one of the drivers. I need drivers for: GRAPHICS, SOUND, FINGERPRING, LIGHTSCRIBE, NETWORK etc. I bought it with windows Vista. I need it to be as if i bought it with XP :). Could any1 plz help it would make my year! my e-mail is mail.kylek@gmail.com

  • Sergio Scalfaro
    Sergio Scalfaro May 11, 2010

    http://support.asus.com/download/downloa...
    here i enclosed the driver for your mainboard.
    Sergio


  • Sergio Scalfaro
    Sergio Scalfaro May 11, 2010

    what video card have you put

  • Sergio Scalfaro
    Sergio Scalfaro May 11, 2010

    see if you have a virus check with nod32 3.0 www.nod32.com
    Sergio

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Find the root of the problem by analysing the previous BSOD crashes. Its probably a hardware related issus (graphics driver or USB).

You need to enable the Memory Dump feature. This can be analysed when the system restarts to find out the root cause.

http://support.microsoft.com/kb/235496

Posted on Mar 30, 2009

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Thatis a ram problem 1st remove the ram and clen it and put ram slot ok 

Posted on Mar 30, 2009

Yep i have the same problem, the computer randomly goes to the blue screen. i worked out in the end that one of my RAM sticks were faulty, so if you have 2 sticks, try it with one and if it still does it then try the other..

Posted on May 17, 2008

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  • Master
  • 818 Answers

Step1 :

Turn off the system power and unplug the power cord. Remove all PnP cards (Plug and Play) and cables including VGA, IDE, FDD, COM, USB, and external printer cable.

Computer restarts randomly with blue screen. How c - ts_motherboard_05.jpgStep2 :

Confirm CPU and DRAM is inserted properly
ts_motherboard_08.jpgStep3 :

Cleasr CMOS
(Please refer to motherboard user manual for jumper setting in clearing CMOS
) ts_motherboard_02.jpgStep4 :

Plug the VGA card back to the system and also re-connect your monitor, mouse and keyboard. (connect ATX 20Pin cable to the mainboard. P4/K8 system will need to use ATX 12V 4Pin)
Computer restarts randomly with blue screen. How c - ts_motherboard_10.jpg/support.asus.com/images/troubleshooting/TS_motherboard_10_l.jpg">ts_motherboard_10.jpgStep5 :

Turn on the power and make sure CPU, power supply and CPU fan is functioning.
Step1 :

Switch on the system. Hold down DEL key to enter BIOS Setup Menu.
Computer restarts randomly with blue screen. How c - ts_motherboard_07.jpg ts_motherboard_07.jpgStep2 :

Confirm date setting.
Computer restarts randomly with blue screen. How c - ts_motherboard_11.jpg ts_motherboard_11.jpgStep3 :

Check CPU speed setting and Computer restarts randomly with blue screen. How c - ts_motherboard_12.jpgral settings.
ts_motherboard_12.jpgStep4 :

Hold down Computer restarts randomly with blue screen. How c - ts_motherboard_06.jpgp Default. Hold down F10 to save and exit BIOS Menu and reboot PC.
ts_motherboard_06.jpgStep5 :

Check whether the system will boot up properly.

Posted on Mar 06, 2008

  • Sergio Scalfaro
    Sergio Scalfaro Mar 06, 2008

    relax, read the manual, and see it. For security make a copy or your data.
    Sergio

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  • 28 Answers

It is possible that one of the ram sticks is faulty (though unlikely). I would insert one stick at a time, and see if that has any effect. Otherwise, it's most likely a motherboard issue. Since it's a fresh install, it's doubtful that it is software related.

Posted on Mar 06, 2008

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