Question about Computers & Internet
I just received a newly purchase Lexmark x2470 and I believe the trouble is with my scanner. I can print my alignment page, but I can't get beyond that...As I attempt to scan the alignment page to complete the alignment, it makes a very loud clicking noise and when I lift the lid, I see that the scanner light does not move...it looks to me as if it is stuck on the far right side of the scanner bed. Can I fix this myself or do I have to send it in? The online company I purchased it just directed me to Lexmark's tech service who claim a supervisor will be calling me back, but I can't get anyone on the phone as of yet.
They are hoping that you will do something so that they can void the warranty
you can take it to a authorized service center for a warranty fix
Posted on Apr 13, 2017
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Posted on Jan 02, 2017
SOURCE: I am trying to print
run this clean uninstall utility
download the drivers from lexmark
plug in your printer and install the drivers.
if this does not work then extract the driver file you downloaded "CJXP73LE.exe", go to start ->settings->printer and faxes....install a new printer (make sure local printer and auto-detect are checked)...follow it through and your printer should install. if at any time it asks for drivers or you want to manually point to the drivers then browse to the location where you extracted the "CJXP73LE.exe" file. you can download a program like "winrar" (type it in google) to extract it.
Posted on Feb 23, 2008
Do you have any scanner software installed to use your scanner with? In most cases a scanner comes with CD that installs a software package that will allow immediate use of the scanner after installation. Once that package is installed, you place picture in one of the corners of the scanner underneath the lid of course and press either the manual scan button that is on some scanners or the button on the software package that you installed into the computer when first configuring the scanner during installation. I assume you have acquired the scanner as a twain source else little will happen.
Posted on Feb 23, 2008
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