Question about Computers & Internet

5 Answers

The battle: Acer Vs. Verizon FiOS

My Acer Aspire 5520 seems to be totally incompatible with Verizon Fios. It won't stay wirelessly connected to the internet, and won't allow me to install the Verizon Internet Security Suite. No one seems to be able to help me. Verizon says that it's a problem with the Laptop...

Posted by on

  • 1 more comment 
  • hisgurl2 Mar 07, 2008

    We're running Vista...

  • squrt43 Mar 02, 2009

    My Acer Aspire One will not keep it's wireless internet connection for more than a few minutes when connected to my Actiontec wireless router provided to me by Verizon FiOS. I have two other laptops and they connect flawlessly to the Actiontec wirelessly.



    The Acer connects fine, shows full strength, but when I goto surf the web, it get the blank page stating no internet connect and "detect settings" that you get whenever you lose a connection.



    All of my laptops are running XP, and I have set the ACER's settings to mirror my other two laptops (Dell, HP) so I don't think it's my settings on the ACER preventing my connection.



    After much research, it appears that many people are having trouble connecting their ACER to the Verizon FiOS provided Actiontec modems.



    Can anybody help me please?

  • Anonymous May 26, 2009

    I had Verizon FIOS installed on Friday and I also own an ACER. The installer was having the same difficulties as you all have been discussing. My connection keeps cutting out from the Verizon wireless router. Verizon said sometimes the Verizon router won't work throughout the whole house when in actuality I tried it in the same room and the problem persisted. The installer connected the Verizon wireless router to my Linksys and still it doesn't work. I have Vista on my ACER laptop and I know that came up in the discussions. Is there are solution? Thanks.

×

5 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Verizon needs to apply a firmware update for the Atheros wireless adapter in your notebook. I work for Acer and I end up having to tell people this all day long. If you take this to a wireless router that is not from verizon you will have no problems with your connection. Maybe if enough Fios customers complain they will provide a firmware update for this.

Posted on Apr 09, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem when I switched over to the FIOS system. My Acer 5520 would not hold the signal at all. I had had a DSL connection previously and had used a Net Gear router without a problem. When it was first hooked it, it worked for a little bit and that was it. After all the frustrating, time consuming calls to Verizon I got a technician who came out and when he was done looking and trying to figure out what was going on, gave me his own phone number so I could reach him instead of going through the horrible "press this number" route. My neighbor has FIOS and an Acer and he had no trouble, but when I tried at his home I could not. The technician said he could try hooking back through the Net Gear router and came back yesterday and did just that, not using the Verizon router at all. I am in business, hooked up, no dropped signals and high speed. So, a solution to try is to not use the router provided by Verizon and use a Net Gear router.

Posted on Apr 28, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Right, if you take that ACER laptop to another router it probably will work fine. How ever, if I sit right next to you with an HP laptop that will work fine too. The actiontec is using 802.11G wireless with a WEP 64bit HEX Encryption. I have been on several ACER computers. Its ONLY ACER computers that have this wireless issue with it dropping the network every 5 seconds. So ACER says verizon needs to fix it, and Verizon says ACER needs to fix it. The bottom line is, what is actaually causing the problem?

Posted on Oct 11, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,587 Answers

Ahh..the classic battle for bandwidth...most likely an o/s issue. What you running on that Acer? xp or vista

Posted on Mar 06, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

There is a simple fix for the acer 5520 laptop and fios....After a week of pulling my hair out I fixed my wireless connection. No thanks to Verizon Help jerks.

Posted on May 12, 2009

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Can't get full screen on Vizio VA19LHDTV10T


This is either due to some incompatibility or change of format of picture. Also the color system should be same like PAL/SECAM etc.

Aug 03, 2012 | Vizio VA19LHDTV10T 19 in. LCD TV

1 Answer

I have a 'new' aspire one netbook and i cant make work. it says in need to be connected to a network. ihave an acerlaptop that works just fine on network 7AP13. i am connected verizon fios and am not


That means there is a corrupt or a missing wireless driver on your new acer laptop. First of all if you are using Windows XP follow the following
1. Go to start
2. Right-click on "My computer"
3. Go to "Properties
4. Go to Hardware tab
5. Go to Device manager
In the device manager check for any yellow question mark or an exclamation mark. Especially on the network adapters. That means if you had the network drivers working before, then they are corrupt or they are not there at all.

Here is the solution..
visit acer.com and go to their downloads and support tab, you will be abel to see the model of your computer and you can download the wireless drivers that are compatible with your laptop.

Nov 15, 2011 | Acer Aspire One PC Notebook

1 Answer

Have a new Acer Aspire 5517, when I move the computer more than 7-10' from the router the signal goes from Execellent to poor/lost connection. 5 other computers on this Verizon Fios network run great with...


Take both excuses out of the equation. Buy a wireless N dongle off ebay (you can pick them up dirt cheap).

Router would pick up dongle using it's own software (Acer's excuse) and would not know or care the make of notebook (verizon's excuse)

Sep 05, 2010 | Acer Aspire 5100-3825 Laptop Computer...

1 Answer

Can't get on line with my Linksys wireless router


you can daisy chain ..but you will need an eithernet run from the fios router to the linksys...

Jun 25, 2010 | Linksys Wireless-G WRT54G Router

1 Answer

My toshiba laptop has problems connecting wirelessly to verizon fios, they claim it is my internal wireless card because my other computers can connect. How can I fix this?


There are some wireless card which doesn't support verizon fios.Check out if your Card is supported or not.if not supported ask their Customer service for a USB wireless Card Brand and its specification which with work fine with verizon fios.

It will solve the problem.

Dec 29, 2009 | Toshiba Satellite A105 Notebook

1 Answer

My wireless connection won't work


Those pieces if data come from your FiOS gear. On the bottom of the FiOS Wireless and network set, is a serial number, and associated with that is another number, call it your password, but together they are the profile and Password with which you gain access to the FiOS Network, to allow you to get out to the Internet.
Check all installation papers you got from Verizon, as that information should be there, or call their help line. They are usually pretty good in helping you and FiOS is not off-shore, so you will get a good response.

Jul 01, 2009 | Computers & Internet

1 Answer

I have Verizon Fios install in my home. I use to have Comcast. This is the situation, before the Fios my linksys wireless router was connected directly to a modem. Now my linksys wireless router is...


Your IP address for you linksys router needs to be changed.  More than likely there using the same IP address such as 192.168.0.1.
You have to convert your linksys router to a switch and change the IP address range it uses to on that doesn't conflict with the Verizon router.
10.150.1.1 should work.

Oct 08, 2008 | Computers & Internet

1 Answer

ACER 5720 WIRELESS CONNECTION PROBLEMS


Sounds like a bad router or antenna. Try replacing the antenna or checking the connection of the antenna on the router. Have your ISP replace the router and the problem should go away.

Jul 30, 2008 | Acer Aspire 3050-1733 Notebook

17 Answers

ACER 5720 WIRELESS CONNECTION PROBLEMS


I have an Acer 5420 which had a persistent disconnection problem after startup, with either the wireless or LAN connection. It appears that the Microsoft network application would startup and make the connection, but seconds later the Acer Enet Management application would start, and its first act would be to disconnect from the Internet. Since the Microsoft network application provides every feature that I want, I choose to disable the Acer Enet Management.
  1. Following up on a hint from on of the posts, I went to Start -> Programs -> Accessories -> Command Prompt.
  2. At the command prompt window, I typed msconfig
  3. About a minute later (after Vista confirmed that it was OK to run this program, the System Configuration window comes up, where I selected the "services" tab
  4. Scrolling down the numerous services, I found "eNet service" and clicked the check mark to disable the service. Hit apply and OK, and restarted my laptop.
  5. The problem went away after that.

Feb 20, 2008 | Acer Aspire 5100 Notebook

Not finding what you are looking for?

Open Questions:

Computers & Internet Logo

Related Topics:

1,468 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18386 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...