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Display problems My screen freezes and then cuts out completely. When I reset the computer it sometimes comes back on and sometimes doesnt. I have tried different monitors and it still happens so I am thinking it is a video card or video card device driver problem but none of the troubleshooting help has been effective. Do I need to replace my video card? Do they wear out? My computer is about 2yrs old. Appreciate any help you can offer.

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Make and Model of Computer as well as the Video card if its a whitebox or generic desktop first. Freeze does not mean its video related as other issues can cause this. (Laptops especially)..

Posted on Mar 06, 2008

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Your display problem may be in the graphics controller on the motherboard. It might also be in the display itself, which contains a lot electronics. Yet another possibility is that the system is freezing up completely, and the white screen is the result.

Since it takes a while for the screen to go white, the trouble is most likely due to something heating up. I've fixed a lot of laptops that freeze up because the processor chip overheats. Sometimes it's because the fan isn't working, or the screws holding the fan assembly down work loose.

Hook up an external monitor to the laptop for testing. You might need to enable the external VGA connector with a function key before you'll see anything. If the motherboard is freezing up, the external monitor will quit as well when the laptop display goes white. If the computer keeps working normally with the external monitor, though, you know the trouble is in the graphics circuitry or display.

Unfortunately, it's hard to say for sure whether the motherboard or display is at fault. My experience has been that a completely blank display is usually a motherboard failure, but not always. Failures in the display itself usually cause lines or other problems with the image, but you still see something.

Replacement motherboards are often available at reasonable prices, but displays often are not. You may want to take this computer to a service shop and let them figure it out and give you a repair estimate. That way you won't wind up buying a part that may be costly and not fix the trouble.

I hope this helps you decide what to do. Thanks for using Fixya!

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