Question about RCA 25414RE3 Corded Phone

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RCA Visys Phone System

Our business purchased the phone system (SR# 60022322), and 3 aux hand sets, six months ago. We have had intermitent problems with the system, and are curious if there are any recalls or common problems with this system we need to be aware of. The problems we experience are: #1 randomly locking up, leaving no access to voice lines. #2 Spells where the speaker end of random aux units will produce "fuzzy" noise, that renders the phone useless. #3 lots of clicks, and loud beeps when transfering calls (that is audiable to the person calling in). These problems all have been temporary solved by unplugging the phone base unit from the wall, and phone lines, waiting 5 min, and reconnecting to power, and phone lines. This solves the problem for the moment, but reoccurs intermitantly, with no common cause or similar variable.
This phone system is used for business use, and has caused many problems, and delays recently in our daily operations.
Please help us solve our problem. If you would like to speak to us via voice contact, rather than email, our office # is 936-563-4174, ask for Logan.

Thank you,
Logan Fullmer
Lynn Hendrix Equipment L.L.C.

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  • sandy4400 Oct 24, 2008

    This is a rotten telephone. it continues to lock up in the middle of a business call. we like the features, but prefer a telephone that works. we give it a F. This is the second one that we have purchased, we gave it the benefit of the doubt

  • Anonymous Feb 16, 2009

    At my work we have the phones, RCA Visys Phone.
    I was wondering how do you get the Intercom to work?


  • Anonymous Apr 02, 2009

    I have one in my home. After 3 months, now all it does is buzz and click unless the battery is pulled out.



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Posted on May 05, 2010

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We bought this phone for a home business and personal line. We were happy to get rid of the seperate answering machine and thought it was great to have so many features for a reasonable price. About a week later we started to notice a recurring clicking sound that accompanied our conversations, this sound is also heard by the person you are speaking to. I decided to call RCA and see if I had a defective phone... i was informed that this was "normal" for this phone and that there is nothing they can do for me. I plan to return this phone and the additional handsets I bought immediately. Do not buy this phone unless you want to spend your days trying to figure out the morse code clicking that persist through all your calls.

Posted on Aug 31, 2009


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