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Try a DVD cleaning kit, this will sometimes put more life in the player, if it fails the laser pickup assembly will need to be replaced in order to fix this problem, I would suggest a estimate before you consider.
Dear Lesley! It looks, like your DVD lens might get contaminated with dust and/or dirt, which is being picked up off DVDs. Let's try to load music CD, instead or DVD. If it loads well, I will suggest, that your DVD player is at fault and you must give up using it. External basic DVD players are quite inexpensive and easy to connect to your TV. But: if no CD, nor DVD load, the solution might be much simpler: use lens cleaner CD with brushes. good ones might even have a special fluid, which applied to brushes(alcohol based). Just load it into your TV's player and follow audible directions. After couple attempts, your lens should be clean enough to play DVDs. Please, don't try to use any "ear swabs", instead. The lengths is not long enough, plus it may damage load mechanism or get stuck inside. I've seen such a cases lately. Good luck, Thank you, Alex.
As last resort you might try a firmware upgrade if available. Otherwise the unit needs to be replaced since laser mechanism has lost the ability to focus on and play back cd's. Repair not cost effective so ..............
Put a cd in the dvd player if it is marked that it plays cds... if it plays the cd your dvd laser is shot... cheaper to get a new unit. if it doesn't play a cd try cleaning the laser. and last but not the last thing try unplugging it for a short time then plug it back in... if nothing works get the one tool that fixs most everything...... take it to office depot and they can recycle the stuff inside and help keep the earth green...then onto wally world.
If you are loading a store bought DVD and that it what it say's. The transport needs to be replaced. roughly 150-200. If you are loading "burned" DVD's the format may be wrong and the unit cannot read it. Best suggestion I can give you is to first buy a "Laser Lens Cleaner" on that uses fluid. Any electronics store sells them for 15-20. Run it thru the unit a couple of times then try a clean, store bought DVD. If it plays, problem solved. With your DVD's, if you have any liquid car polish like mother's or meguiars, put a couple drops on the disc and spread around with your finger, let it set a couple then buff off with a microfiber towel. This works wonders for old scratched cd's and dvd's and helps protect new ones from getting scratched. As for the Lens cleaner, run it thru every product you have that uses discs 3 or 4 times a year, it's the best preventative maintance and only maintanance you can do on a CD player DVD or PC. Hope this helps
Sorry, no suggestion other than don't buy Samsung. That's my conclusion after owning the same model. It worked fine for a while, but now won't load any DVD... usually. Sometimes it will play one, but more often it won't. Mine tries to load ("Loading") for a long time, I hear the DVD spinning, then ultimately the screen displays "This disc cannot be played" or something to that effect.
Hi, well I see this type of thing in my Lab alla time unfortunately it sounds if ya DVD has gone faulty... an all too common occurrence these days.. the Laer seem to be very "Frail" You could try a cleaning Disk, but they seldom work.. but sometimes? all ya can do is replace it with another good DVD.. OR if thats not possible use any AV input and connect a remote DVD player that way.. a bit of a hassle, but it's a work around anyway.