Question about Sony VAIO PCG-K35 Notebook

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Just bought my Vaio yesterday....

Just bought this yesterday brand new..iworked fine.installed Norton Anti virus, Activated it, and checked for updates and now it won't work...I can't click on anything and the swirling circle just keeps swirlling....:( It's my son's and I fear that I have really damaged it....What can I doé..I have a restore but it wont allow me to even restore it..HELP

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Hi

First of all just relax, its not very serious issue. You can start the computer in safe mode. All you need is click on F8 key during the boot process right after turn on the computer. Once you get into advanced safe mode, you can perform system restore. If you are using Vista on it you can just type System Restore in start search area and get into System restore option choose the date that system worked fine. After restore issue should be resolved. If you need further assistance please post.

Good Luck

Posted on Mar 06, 2008

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http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
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Ok then i guess you should try repairing the NORTON by running the installation again and choosing the reapir option or the next option is to use another anti virus.

you can visit www.avast.com/eng/programs.html and download avast! 4 home edition free edition.
please restart your pc before installing the avast.
after installing try updating and schedule a boot scan by
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