Won't receive channels above 18, cable not at fault
TV gets only "snow" above channel 18 or so, other tvs in house work fine (cable), have lost original remote and cannot call up menu or settings on "universal" remote to try and reset channels. No obvious buttons on TV. Is it fixable or should we shop for new TV?
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This TV, I believe, does not have a digital tuner. If you're trying to pick up channels off the air with rabbit ears or a rooftop antenna, you'll need a digital converter box. Without one, there aren't any channels for it to tune in, so all you'll get is snow and static.
If you have a converter, or are using this TV with a cable box, satellite receiver or a similar device, you may have a bad connecting cable. Be sure the cable is firmly connected and that the center pin isn't bent or too short for a good contact. It should extend an eighth of an or so past the end of the connector. Try another cable.
If this set has been working properly and the trouble is new, something is up with the tuner. It may have been damaged during a storm or from power line problems. Poor solder connections may have developed on the circuit board. Other electronic failures may have occurred. If the trouble appears to be inside the TV, it's probably not worth repairing. The replacement cost of a small TV would be not much more (if not even less!) than the labor and parts to fix it.
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Check the aerial cable, ensure it is well plugged in and getting signal.
If you are using a receiver box, check cables to TV and receiver (freeview, sat, cable etc.), try setting channels on receiver again, if it does not work but you get static, then either the cables or receiver are defective.
Test the TV on standalone , connecting it to an external antenna. Tune again the channels, and save the preset. If still no signal then the antenna socket on the TV may be defective.
Try using the TV with a DVD.
If you can watch DVDs, and TV is not keeping channels preset, and you tried all the above, at this point htere may be a fault in the tuner card inside tv.
Call the phone number listed on tv user manual to get support, and eventually repair it.
In most cases when you set your menu ("tuner section") to cable, the tv will pick up all channels, but if you set it to "off air" or "antenna" (or whatever the other choice is labeled), then the tv will only go up to about channel 50 or 60. Are you using cable, dish, or an antenna on top of your house. If using cable or dish, then go into the menu on your tv and set the tuner to "cable". I am pretty certain that your tuner is NOT currently set on "cable" and that also there are no local "off air" channels in your area on 2 thru 6, therefore, you see snow on these channels. I have repaired hundreds of tv's and I feel very strongly that your problem is in your menu.
Most tv's have an Antenna mode and a cable mode. If you have cable tv service, the cable mode must be selected in order to receive channels higher than 23. Then you must auto program the channels thru the menu screen on the tv to receive the channels above 23. If you have a house antenna or rabbit ears, its hit or miss on receiving all VHF and UHV channels.
Your explanation about a different TV receiver working OK on the same aerial connections leads me to believe you have lost the tuning in the faulty receiver...
Just "snow" with no sound is a classic response for lost tuning....
It shouldnt have lost the tuning as there is a small battery(capacitor) that holds the previous receiver channel settings when you turn the TV off. But as you have had the Receiver in the back of a truck and disconnected from the power supply for some time then this is probably the culprit....
This battery (Capacitor) may be getting old and has lost its capability of sending a minute amount of current to the tuner IC (Chip) ...to hold your previous channel settings...So if you can retune the receiver to the output from the Dish Network Receiver you should be fine again, but if the battery is shot you need a new one....or just leave the Receiver in the standby mode for a couple of days to re-charge the battery (capacitor) up.
You will need a service technician to replace this small battery (capacitor) its a special type made just for your receiver....
Hope this helps
It is possible that your Toshiba is set to receive aerial TV programs and not Cable TV programs.
You need to go to the set-up menu (via remote) and go to the air/cable selection. Choose cable and then auto search/scan. This is a generic procedure and should work with your particular brand/model but the terms/names may just be a bit different. You may also consult the users manual for the exact procedure.
Hope this give you an idea. Good luck and kind regards.