I just got Verizon FiOS installed and it works fine as long as I'm close to the router, but the further I move away, the slower internet sites load, sometimes they don't load at all. My speed is always somewhere between 24 and 54 mbps I've an Acer Aspire 3004WLCi - 802.11b/g wireless LAN my comuter was set to 802.11b, but since the modem runs on 54g I changed it to 54g Performance - it didn't help
Is this a problem with FiOS or with my computer? How can I fix it?
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Re: slow connection w/ FiOS
You may not be interpreting the LED correctly. The Link LED goes on to indicate a physical connection (if the Link LED is out, the cable is damaged or disconnected), but the 10/100 LED only illuminates when there’s a 100Mbps connection. The LED will remain off when the connection is only 10Mbps. Here’s how to quickly determine the speed of your connection. If the 10/100LED is off, there’s a slow connection. If the LED is on, there’s a fast connection.
A fast (100Mbps) network connection requires that both ends of the connection support 100Mbps communication. So, if the 10/100 LED on your hub is dark, chances are that your PC’s network adapter (or NIC [network interface card]) is only operating in the 10Mbps mode. Check the NIC in your Device Manager Network Adapter entry and look for any 10/100 designation. An older 10Mbps NIC may need to be upgraded for 100Mbps operation. If it’s a 10/100 NIC, refer to the PC’s documentation and check the NIC settings to make sure it’s not locked in the 10Mbps mode. Set the NIC to a mixed or 10/100 mode so that it can adapt automatically to establish the best possible connection.
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There are some wireless card which doesn't support verizon fios.Check out if your Card is supported or not.if not supported ask their Customer service for a USB wireless Card Brand and its specification which with work fine with verizon fios.
FIOS and DSL use different modems and or gateway devices. Sounds like you were using a DSL gateway device with networking setup and when you moved to FIOS, the tech did not duplicate your network on your new FIOS gateway. OR you had a 3rd party router e.g. Linksys that was removed from the setup when FIOS was installed.
Either way, Verizon is who you should contact. Just tell them your network went down after you moved from DSL to FIOS. Dont mention Microsoft or Livewebtv.
Those pieces if data come from your FiOS gear. On the bottom of the FiOS Wireless and network set, is a serial number, and associated with that is another number, call it your password, but together they are the profile and Password with which you gain access to the FiOS Network, to allow you to get out to the Internet.
Check all installation papers you got from Verizon, as that information should be there, or call their help line. They are usually pretty good in helping you and FiOS is not off-shore, so you will get a good response.
since you have verizon modem wireles router.. i have the same issue with the same model...I call verizon and tell the issue...verizon accepted that modem router have problem in wireless...i know that all my computers have no issues because i maintain and built those computer by me..
then Verizon send a new and different modem router...this time it works fine...since i received it last week. call Verizon regarding the wireless issues ..tell them too that you have some dead spot on your wireless..like if you move away more than 15 feet..your wireless connection get lost..
HI If the browser shows working offline and wireless is connected fine then it could be an issue where work offline is checked in the browser. In internet explorer 6 its found on File in the menu, if work offline is already checked, check it again to remove the check mark and then try, if its internet explorer 7 its found on tools, the same steps and in firefox under file, Also try this step as well, if its internet explorer go to tools-internet options-and in internet options-go to connections tab-there is dial up and networking box-remove the dial up connections from the box-and check the one never dial a connection
also check the firewalls and antivirus programs, post your results.
Is your laptop running Vista and the desktops running Windows XP or they all running the same software??? Also your problem is the fios router they come set up to be on a automatic channel search so there always searching for the best channel and you probably live in a brick house....Go to the settings for the router you can get to them easy with the software they downloaded to your computer its the fios help icon on your desktop and you can change the routers channel go to 7 or 11... If you have any questions just let me know also please rate me if you get a chance..
I have an Acer 5420 which had a persistent disconnection problem after startup, with either the wireless or LAN connection. It appears that the Microsoft network application would startup and make the connection, but seconds later the Acer Enet Management application would start, and its first act would be to disconnect from the Internet. Since the Microsoft network application provides every feature that I want, I choose to disable the Acer Enet Management.
Following up on a hint from on of the posts, I went to Start -> Programs -> Accessories -> Command Prompt.
At the command prompt window, I typed msconfig
About a minute later (after Vista confirmed that it was OK to run this program, the System Configuration window comes up, where I selected the "services" tab
Scrolling down the numerous services, I found "eNet service" and clicked the check mark to disable the service. Hit apply and OK, and restarted my laptop.