Question about Goldstar DH504EL Dehumidifier

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Dehumifier problem we have a goldstar dehumifier, and it is leaking/draining onto the floor not into the fill bucket

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  • yrrets Mar 06, 2008

    we have a goldstar dehumifier, and it is leaking/draining onto the floor not into the fill bucket

  • Anonymous May 17, 2008

    My dehumidifier is running constantly, but the water goes onto the floor and not into the well. I cleaned the filter, and it collected water once, but is once again going on the floor.


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Have you checked to see that fill bucket has been placed back in correct position/orientation?

Posted on Mar 10, 2008

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Why would the system keep running, all the time, filling up bucket, then leaking onto floor? What is my next step?

There is supposed to be an auto-shutoff float in the bucket to prevent overfilling of the bucket. You have either removed it or it is defective. The fact that it runs constantly has more to do with the humidity and the setting that you have the unit set to, Obviously there is adequate humidity in the space or the bucket would not fill. You need to look for, find, and repair the shut-off float, or, if possible, some units allow you to connect a drain hose either to the bucket or directly to the unit to drain the water to a drain. If you choose this option, remember that the hose must remain lower than the top of the bucket or it will not drain properly and the bucket will still overflow.

Jan 23, 2016 | Dehumidifiers

1 Answer

I love this dehumidifier, but can not figure out how to connect a hose to the bucket so that it continually drains, as opposed to the bucket filling up. Where is the connection for the hose on this unit?

Terry, the hose connection should be on the rear of the uni, covered by a screw off cap. The hose can be not longer than 48" and should slope down and straight to the floor drain. As, proper drainage relies entirely on gravity.

Hope this helped you and thanks for choosing FixYa.

Aug 25, 2011 | LG Goldstar 30-Pint Dehumidifier

1 Answer

Hi, I have a Haier HD306 Dehumidifier. I'm having an issue of the water dripping onto the floor. There is no crack or leak coming from the bucket itself. The leak seems to be coming from the back...

When my unit did that, I found that it was because the drain tube was plugged with lint and/or dirt...
Run a large tooth pick or wire up inside the drain and see if the water doesn't start running right out of there...


Jul 26, 2011 | Haier HD306 Dehumidifier

1 Answer

My dehumidifer says bucket is full but i have it draining into my floor drain with a hose. What do i do?


Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full


Jul 21, 2011 | LG DH504E GoldStar Dehumidifier

1 Answer

I have a Goldstar 305 unit and have been very happy with it for 4 or 5 years. Three days ago I noticed it was running very loudly and for much longer than it usually takes to fill the bucket. The bucket...

The problem you're having sound like the drain tubing to the bucket is partially clogged. But, it is resolvable. Here's what you'll need to do.

Turn the unit OFF & unplug it from the wall. Remove the bucket and at the inside top of the bucket holder, you will see a hole or a tube that drains water into the bucket.

Using an 18" long plastic Zip Tie or something similar (NO wire coat hangers, though) that is appropriately sized to fit in the drain hole or tube. Carefully insert the Zip Tie and work it in, until you reach a bend in the tubing. You will need to gingerly work it past this bend, until it either bottoms out or your run out of usable Zip Tie. Then, slowly remove the Zip Tie while rotating (twisting) it. This will dislodge any clogs. Once you start nearing the end of the inserted tip, be prepared for some water to follow.

After completing the above, reinstall the bucket, making sure that it fits "squarely" from top to bottom into the bucket holder. The bottom should not tilt down at all. Plug the unit in, and turn ON the Master ON/OFF Switch. Lower the humidity extraction level to 32 -35%. If you don't have an LED screen on your control panel, set the manual control to Maximum.

One other thing that you want to do on a regular basis. That's remove and clean the air intake filter, if necessary. Be sure to turn the unit OFF and unplug it, before removing the filter.

Hope this helps you to troubleshoot and solve the problem. Please let me know. Thanks.

Jun 29, 2011 | Goldstar DH304 Dehumidifier

1 Answer

Sometimes my dehumifier (Goldstar) leaks. It is not full and the collecting bucket is fitted properly. I see that there is a flap around the pipe coming from the coils. Is it possible that this flap is...

Gary, most of the time, what you described is caused by 2 thing:

1. The cooling coils are icing up and not thawing as they should. This is usually caused by a dirty or clogged air intake filter. Solution: Turn the unit OFF, unplug it and remove and clean the air intake filter.

2. The drain hole or tubing, that drains water into the bucket is clogged. Solution: Using an 18" long plastic Zip Tie or something similar that is flexible (NO wire coat hangers, though) and appropriately sized to fit into the hole or tubing. Carefully insert the Zip Tie and continue to push it in, until to reach the bend in the tubing. You must gingerly work it past this bend, until it either bottoms out or you run out of usable Zip Tie. While slowly pulling it out, rotate (twist) the Zip Tie and as it reaches it's end, be prepared for some water to follow. That procedure will loosen any clogs.

Hope this helped you troubleshoot and solve the problem. Please let e know. Thanks.

Jun 15, 2011 | Goldstar Dehumidifiers

1 Answer

Leaking water onto the floor. bucket is filling, but is not overflowing. i'm stumped

Take the bucket out, fill it with water, and see if it has a hole or crack. Also look above the bucket and see if the drippage is coming straight down or being diverted by an obstruction.

Aug 16, 2009 | Dehumidifiers

1 Answer

No water collecting, unit running

the collector base under the tubes just collects water and drips it through a hole into the water bucket. there must be a loose hose(if it has one) or the base collector or bucket has a crack, as they usually are plastic. also if the unit is sitting on a very uneven floor this will happen

Jul 24, 2009 | Goldstar DH3010B Dehumidifier

1 Answer

With an external pipe or even the bucket attached it seem to leak onto the floor below, what am i doing wrong

You may have a blockage in the metal or plastic collection pan under the coil that sweats to take water out of the air. Possibly some pet hair, lint etc. Have you cleaned it lately? Could the pan be rusted through somewhere? Is it level? Could you the collection bucket be cracked at or near the hose connection?

Jun 27, 2009 | Goldstar DH4010B Dehumidifier

1 Answer

Goldstar DH504el

Check the float switch is not stuck.

Sep 21, 2007 | Goldstar DH504EL Dehumidifier

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