I have a problem with my HDD am dvd-rom, when i try to enter the hdd the OPEN WITH window apear and tells me to choose a program, and when i open the dvd-rom the search window apear. pls help me guys i ve tryed to format and the problem is the same. ty for ur help
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When your HDD (Hard Disk Drive) does not work, the computer would like a recovery disk, or with windows the Windows disk will do. If only the OS has some damage windows will see so and ask, should I recover the OS already on the HDD. If you choose that opting, the CD will try to recover everything.
If your HDD is really defect and can't be recovered by the OS, toy have to replace the drive and setup the computer again. You have lost all data and all program m's on the HDD, so I hope you have a backup of at least all your data.
Shut down, unplug, remove battery, plug in, reboot, Try a system restore/recovery. If that fails, place a repair desk in the DVD/CD rom and reboot from DVD/CD rom, try a repair my computer first. Your MBR is missing or your HDD needs replacing. Is the HDD LED blinking at start of machine? Open the machine and reseat the HDD and memory mods. If that fails, remove HDD and test, replace if necessary. You didn't mention your OS? Windows XP? This may help: http://pcsupport.about.com/od/windowsxp/f/download-windows-xp.htm
make sure all leads that are attached to your cd/dvd have secure connections and are not faulty or just replace them they could be faulty ? you might have to physically unplug the cd/dvd drive restart your computer this should activate the found new hardware wizard Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs
Click on Start, Run, and typeregedit and press Enter Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. hope this helps
ok thanks for you prompt reply.
when you say laptop not reading HDD it allows you to see dell logo but after that there should be a msg an error msg saying no boot device been found..or just a black screen?
check BIOS if hdd is detected. if yes then it means windows is problem probably but we need to double check on this. run diags on the hdd alone use the dell diags disc. check if you get erorr code. running the diags is like this. keep tapping on F12 after seeing dell logo then insert disc when you see the options. select cd dvd rom drive then press enter then run diags custom test for hdd.
check the bios settings first. if you can see your sata hdd and dvd rom drive then you can install it with no problem. or else try to replace the cables of the hdd if the hdd is not showing up in the bios. also check that the hdd is set to master drive and dvd also set to master as they are on different connections.
Use the Windows XP Setup disks to restart the computer, or use the Windows XP CD-ROM to restart the computer.
At the Welcome to Setup screen, press R to repair the Windows XP installation.
Press C to repair the Windows XP installation by using the Recovery Console.
Type the number that corresponds to the Windows installation that you want to repair, and then press ENTER. For example, type 1, and then press ENTER.
Type the Administrator password, and then press ENTER.
Type map, and then press ENTER. Note the drive letter that is assigned to the CD-ROM drive that contains the Windows XP CD-ROM.
Type the following commands, pressing ENTER after you type each one, where drive is the drive letter that you typed in step 4 of "Method 2: Use the Recovery Console," of this article:
copy drive:\i386\ntldr c:\
copy drive:\i386\ntdetect.com c:\If you are prompted to overwrite the file, type y, and then press ENTER.
Hi - had the same thing. Hardware reset fixed the problem. Hold the power button for more than 10 seconds, and everything goes back to normal. And no, it's not in the manuals or on the toshiba web site.