Failes to operate on reboot after new sw installed
I have an "Internet 1500 laser cordeless desktop" (mouse and keyboard) and if I install any new sowftware on my computer (Vista 2x 64bit) the mouse and the short cuts on the keyboard do not work, on next reboot. If however I restart the comptuer after this happens the keyboard and wireless mouse become fully operational.
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I'm assuming that your keyboard and mouse are wireless versions. You should therefore have a wireless controller plugged into one of the USB ports, probably at the back of the PC. Try removing the wireless controller and install it in a different USB port. The Windows operating system should detect it as a new device and attempt to install the drivers automatically.
If you have both sets of keyboard and mouse plugged in, turn off the computer and remove the old mouse and plug in the new mouse. Reboot and if necessary use the keyboard to login. Once windows is loaded let it detect the new mouse and then shut down again. Take out the old keyboard and reboot. You should now be able to use both new pieces without problems.
You have to press the button on the receiver that is directly connected to the computer. While doing this, press the connect button both the mouse and the keyboard. I did this and now my keyboard is working, despite the battery indicator turning itself off a few seconds after I install it.
if you have a disc for the new items ,install first,shut down pc, then take the old mouse & keyboard off connect the new wireless ones before rebooting
you may need to sync the mouse & keyboard by holding in the small little button on each item and the reciever unit untill the lights come on indicating it is recieving the signals from both mouse & keyboard.if this does not work put the old mouse back in reboot then go into control panel / mouse, and sellect wireless mouse ,turn off the pc plug the new mouse back in then boot up
You probably already done this but try pressing the receiver button and while it is flashing turn the board over and press the small reset/connect button on the bottom of the board and also the reset/connect button on the bottom of the mouse. It should work okay after that. here is hoping that helps. Bud