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You have a problem with your speakers or they have a problem with their mic YOU TEST SPEAKERS Right click on speaker icon in System Tray or from Control Panel Select "Playback Devices" The speaker icon ( checked as working) and volume level graph should be visible Right click on the volume graph and click "Test" Left hand speakers followed by right hand should be heard THEM TEST SPEAKERS Right click on speaker icon in System Tray or from Control Panel Select "Playback Devices" The speaker icon ( checked as working) and volume level graph should be visible Right click on the volume graph and click "Test" Left hand speakers followed by right hand should be heard
SET DEFAULT & TEST MIC Click "Recording" tab. To set required (webcam) mic as default - click on mic font to highlight and click "Properties" In lower dropbox display "Use this device enable" click 'OK' Click "Levels" tab and ramp up sliders ( adjust to suit later) Return to "Recording". Test mic by speaking and make sure volume graph displays
BOTH Restart computer and set your audio equipment to the chat program you are using Skype example below Before you can use your webcam in any chat program you have to configure it to that program
Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.
working OK ?
CONFIGURE TO SKYPE Connect webcam Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly. The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted. Mine, I just unplug it from the USB and plug it back in to reboot the software. If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Start Skype. On the 'Tools' menu, click 'Options'. In the navigation pane of the Skype 'Options' window, click 'Audio Settings' Run down the list setting your defaults Select your webcam as the default microphone. Make a free test call Click 'Save' In the navigation pane of the Skype Options window, click Video Settings. This will launch your webcam Adjust quality of picture in 'Settings' Check the correct webcam is shown as default Click Save Test your webcam by making a Skype test call. For more information about how to configure Skype Messenger, please visit the following Skype Web site: http://support.skype.com (http://support.skype.com)
In skype use free call set-up to set-up and configure your
webcam/mic.It is fairly easy just follow the prompts.This should solve
the problem .thank you for using FixYa and don't forget to
I got this of Skype.
We are sorry to hear that you are having problems with Skype video.
Thank you for contacting Skype customer support about your video settings.
If you are using a Logitech webcam, please follow the steps below:
NB! To begin with please close Skype and make sure that you have unplugged the webcamera before installing the installation software that came with it.
1) Go to the control panel and open Add/Remove programs. Then from there uninstall any Logitech webcam software and Logitech webcam drivers from the list shown.
2) Download the latest drivers for your webcam from http://www.logitech.com/index.cfm/405/&cl=roeu,en?prodcrid=405
3) Open the webcam installer package by double clicking it.
Now select: Custom installation (advanced) and click next. You are now given a choice whether you would like to install the software and drivers or just the drivers. Please select the second option (Logitech QuickCam drivers) then uncheck 'Enable VoIP Device Management' and click 'Next'. Accept the agreements and on the next page select 'I do not want to activate this Service' (Logitech destkop Messenger). Click 'Next' and the Logitech drivers should be installed. Restart your system and plug in your webcam. Your webcam should now be correctly installed.
1.Check whether your cam has built in mic. 2.if then connect the mic signal cable to the MIC in connector in your sound card. 3.if your webcam doesnt support MIC functions. Connect the head phone with mic to mic/audio slot 4.if you have already connected Mic. then the problem with the sound card settings in the instant messenger menu. 5. Specify proper sound card manufacturer in the audi settings found in the preferences or options or settings menu in IM software. thank you !