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You have a problem with your speakers or they have a problem with their mic YOU TEST SPEAKERS Right click on speaker icon in System Tray or from Control Panel Select "Playback Devices" The speaker icon ( checked as working) and volume level graph should be visible Right click on the volume graph and click "Test" Left hand speakers followed by right hand should be heard THEM TEST SPEAKERS Right click on speaker icon in System Tray or from Control Panel Select "Playback Devices" The speaker icon ( checked as working) and volume level graph should be visible Right click on the volume graph and click "Test" Left hand speakers followed by right hand should be heard
SET DEFAULT & TEST MIC Click "Recording" tab. To set required (webcam) mic as default - click on mic font to highlight and click "Properties" In lower dropbox display "Use this device enable" click 'OK' Click "Levels" tab and ramp up sliders ( adjust to suit later) Return to "Recording". Test mic by speaking and make sure volume graph displays
BOTH Restart computer and set your audio equipment to the chat program you are using Skype example below Before you can use your webcam in any chat program you have to configure it to that program
Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.
working OK ?
CONFIGURE TO SKYPE Connect webcam Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly. The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted. Mine, I just unplug it from the USB and plug it back in to reboot the software. If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Start Skype. On the 'Tools' menu, click 'Options'. In the navigation pane of the Skype 'Options' window, click 'Audio Settings' Run down the list setting your defaults Select your webcam as the default microphone. Make a free test call Click 'Save' In the navigation pane of the Skype Options window, click Video Settings. This will launch your webcam Adjust quality of picture in 'Settings' Check the correct webcam is shown as default Click Save Test your webcam by making a Skype test call. For more information about how to configure Skype Messenger, please visit the following Skype Web site: http://support.skype.com (http://support.skype.com)