Question about Creative Labs Zen Touch MP3 Player

2 Answers

Unable to have zenntouch recognised even with jukebox installed

Had to reformat and reinstall my computer and so on can't find the install disk for the player downloaded the jukebox driver and installed it. player still won't come up. any ideas?

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  • bernaber Mar 07, 2008

    i got a new computer and i can't find my instalation cd. what do i do?

  • bernaber May 11, 2010

    i don't have my old cpu and i don't have the cd.

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2 Answers

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Where can i order just the cd.

Posted on Mar 07, 2008

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Go into c:\program files\creative and look around until you see the mediasource directory. open it and then open detector. the second file with the name CTdetect.exe is what you want. run it and the player will show up.

Posted on Mar 07, 2008

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Receiving Message - Not connected when trying to access player


hi lardray

I just passed here, and can see that maybe there are the same problem from another website, and there it is writing :

1.Connection problem with the computer:
See if your connection to the computer work properly, try to chance the USB entrance from your computer
OR
See if you had a fail installation of the driver to your product and reinstall the driver from here if it is this device :Creative Nomad Jukebox Zen Xtra 1.30.03:
http://drivers.softpedia.com/get/SOUND-CARD/CREATIVE/Creative-Nomad-Jukebox-Zen-Xtra-13003.shtml

2. Problem with playing songs directly form the Mp3 player:
Try to reformat the mp3 player. Just go to "my computer" and highlight the Mp3 player and right click and choose format. (Before doing that try to copy all the stuff you have on the Mp3 player to your computer and then you can copy it back again when you have reformat the Mp3 player.)
OR
Close you Mp3 player, take the batteries out and wait for 15 min and reopen it.(chance the batteries if possible or be sure they are charged)

Or try to contact the support team here :
http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/%3fst=10,e=0000000000449671082,k=1351,sxi=2,t=prod_not_listed

AND

Hi again
1. It could bee your USB connection on the computer: try a different one
2. It could bee your setup file that it is corrupted: download another one
3.If you not see the device in your computer it could bee that you have too many USB devices connected: try too disconnect some of your USB devices and then try to install the software.

Try these and then return if it is not working still
Have a nice weekend :O)

Sep 10, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

I got my son mp3 player i tried to download some music to it but a soon as i plug it out of the computer it says empty disk..but the computer recognise all the music that is in my mp3 why??????


the program of your MP3 player got trouble, you can reinstall the program by using its utility disk or CDs.. Before doing it try to recopy or backup the mp3 files to your computer and make some reformat of your mp3 player, hope this might be help. Good Luck!

Jun 29, 2009 | iLO (2 GB) MP3 Player

1 Answer

Mad at my nomad


It appears that my Creative Nomad Jukebox is stuck in the Rescue mode. It displays the four options suchn as. 1.Clean up 2. Format all 3. REload OS 4. Reboot

It is not recognised on the computer either.

Steve

Dec 12, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative Nomad Jukebox zen xtra says Firmware problem


Hi and welcome to FixYa,

It would appear that the fix requires a Windows machine. Solution then would be two fold:
  • download the firmware update/fix even meant for Windows;
  • install and run Windows inside your Mac.
The last could be achieved by:
Of course the easiest is to use a Windows based computer of a friend.

Your Creative Zen Nomad Xtra mp3 player uses a memory system similar to a flash/thumb drive much like the hard disk of any computer. Just as a computer on certain instances freezes/hangs, the same would happen to your MP3. Like again the computer, the OS would need to be re-installed. In your MP3 the OS is the firmware which has to be reloaded/updated.

Good luck and thank you for using FixYa.

Dec 11, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Nomad Zen Xtra 40 GB Jukebox


Download creative mediasource5 BUT ALSO the nomad plugin, then your computer will pick it up

Sep 12, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Proposed solution


Creative Jukebox 3
  1. Remove the battery cover
  2. Partially remove the battery
  3. Press and hold STOP button
  4. Slide the battery back into position - the unit should power on.
  5. When the CREATIVE logo appears on the display, release the STOP button then immediately press and release the PLAY button.
  6. The following options will appear on the display:
  • Clean Up (Performs a disk scan on the players hard disk)
  • Format All (Formats the players hard disk - Note: all contents will be lost)
  • Reload Firmware (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Jukebox Zen. Select this option ONLY if you have access to a PC and you have downloaded the necessary firmware to install.)
  • Reboot (Reboots the device).

Aug 16, 2008 | Creative Labs Nomad Jukebox III MP3 Player

3 Answers

Creative Zen mp3 player - computer won't recognise it


The ONLY AND I REPEAT ONLY way to solve zen and computer recognistion problem is to have THE ORIGINAL INSTALL DISK that came with player.
The only things that will work is
1. Download Utorrent 2. Go to google or yahoo and search Creative (you'r player type ie zen touch, zen mossiac, zen x, etc.etc.) install disk torrent. 3. Try to find the one that is closest to the name of your player (ie. zen touch, mossiac, x) and download the install disk. 4. After the download finishes you should be able to run setup like you have the disk.
I downloaded the install disk torrent and after i finished downloading I simply found the setup file clicked it and installed the neccessary files, and presto my computer recognised my zen touch.
#2 If you can't find a install disk for you perticular player, you should try to see if maybe a friend or someone youknow has a creative mp3 player and ask to borrow there install disk, who knows it just might work for you'r player. Best of luck and I hope this will solve you zen player/computer problem

Jul 17, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Sansa e260


which version of windows you have ?

Dec 27, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Player Turns On, but Won't Play Music


Yo fud, go to www.creative.com and search through the Knowledge Base. It should point you in the right direction.

Feb 12, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

2 Answers

Can?t transfer files using the Creative Media Source Organizer. I?m getting the following error: ?Error: Unable to create file. Restart player and try again." Tried restarting the device, but no use....


Uninstall everything from your PC, reboot, reinstall driver and the Explorer (I do not use MediaSource, only the Explorer). If it didn't work out follow these steps: 1. Uninstall Creative Media Source and all related software. 2. Install the driver. In the installation CD the driver is usually in \Drivers\English 3. Turn on the Nomad an connect it to the PC. 4. Install MediaSource(the program requires that you have the nomad connected while installing) 5. Install MediaSource plugin 6. Try transferring files. If you?re still running into problem know that there are other programs capable of handling MediaSource?s functions, such as - Portable Audio Devices Power Toy , NomadSync, Real player, and there?s also a Zen plugin for the Winamp. Good luck!

Feb 21, 2006 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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