Question about Sony Cyber-shot DSC-W50 Digital Camera

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Access problem in DSC-W50

In Camera DSC-W50 It says Access" and then "Turn the power off and on again

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  • Anonymous Aug 23, 2008

    camera says turn off and on and says access and lens go in and out

  • Anonymous Aug 23, 2008

    camera says turn off and on and says access and lens go in and out

  • cherriconyer Aug 25, 2008

    the camera said turn it on and off and the lens go in and out. and someone said the memory card need to be change but when we take the memory card out it still do it, it said turn on and off and len go in and out and 2 lights keep on flashing

  • Renegade55 Sep 05, 2008

    When I turn the camera on it says "Access" then on the screen it shows "Turn the power off and on again". Well that doesn't work. Any suggestions?

  • ndthomas Dec 20, 2008

    My camera also says "access" and the lens goes in and out. Banging it has not helped - I wonder if the guy was serious. Has anyone else solved this?

  • Tessar Dec 23, 2008

    The fault description others have posted above is exactly the same as I get and banging nor sd card replacement has worked for me. Its only two years old and well looked after!

  • bon2little Dec 24, 2008

    The banging has helped a bit but once I turn off the camera the problem comes back. My palm is so red from banging on the darn camera! Of course this would happen on Christmas Eve when I have a 2 yr old to take pictures of! I have gotten it to work 3 times but now it isn't working at all.

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2 Answers

Sir,u replace ur sd memory card

Posted on Mar 07, 2008

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I had the same problem described here and read that you can bang the camera as you power it on. I banged my DSC-W50 while powering up, at first lightly with increasing strength each time. It started working after the 3rd impact.

Posted on Sep 01, 2008

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1 Answer

ACCESS message


One guy with the same problem fixed it by running over it with his SVU and posting the video on Youtube. It's smashed but "access" has disappeared from the screen.

Dec 28, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Have Access problem for DSC W55 and requests that I turn power on/off but still doesn't work.


I had the same problem with my camera. After doing some research I learned that the focus/lens may be stuck. So I opened up my camera, wiggled the lens a little, put the camera back together and it worked again. Good luck!

Sep 12, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

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programming setting of my camera is changed and there is no menu can be displayed

Jul 04, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

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Digital Camera Fault


ACCESS error could happen when lens gets stuck but if it happens when lens moves back and forth without problem it usually means that where the lens assembly plugs into main system board connection is loose. These connections are held in place by a very small thin fragile plastic clip and a few drops could be enough to snap it but not do any other noticeable damage to camera. Camera would need to be opened to see if clip is broken or maybe cable just needs to me reinserted. Either way only open camera if no longer under warranty and you are somewhat handy

Mar 20, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Flash does not turn on


A camera malfunction has occurred. Reset the camera, then turn the power on again.

Reset button is under battery lid.

Feb 13, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Sony Cybershot DSC-W50-not letting me take pictures


switch on when the lense extends take hold of the end and gently twist and pull the lense you may hear it click. be gentle do not force it then switch on and off again this should solve the problem

Feb 05, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Issues with sony dsc-w50 camera


Send it back to the retailer if in warranty or contact Sony support for a repair/replacement quote

Aug 26, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

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