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Problem in C drive

Local c drive is not open in my laptop, when i click on drive it will give the option open with.......... (i m having norton Antivirus with 10 years validity)

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Try a right click and then explore

Posted on Mar 06, 2008

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What to do when my laptop says I should run CHKDSK/f

Open Windows Explorer.
locate "local disk c:"
Right-click on the folder icon
Select "Properties"
From the Properties screen, select the "Tools" tab.
In the "error checking" area, click "check now". after a short time, your computer will complain it cannot check now, and give you option to do it next time it's started. Select that, and then click "OK".
Reboot your computer, chckdsk /f will run before Windows comes up.

The message means that your hard drive has developed errors, and chkdsk will attempt to fix them. You may need to replace your drive if you keep getting this.

May 20, 2015 | Computers & Internet

1 Answer

Systems random access memory ram is low on laptop how do i remove some memory for free

Tune your system up:
How much hard drive space do you have left? ClickStart/My Computer then right click on the Local C: drive and selectproperties. This will show a pie chart of the disk drive.

You might need to invest in a external drive and start taking off some of yourDocuments, Music and Pictures or you could buy a 2nd hard drive and put it inthe computer if it has an extra slot for one.

Are you sure your hard drive is not partitioned off into a C: and a D: and C:is full but D: is sitting there with almost nothing on it? Clicking MyComputer will tell you that because 99% of the time D: is the DvD/CD drive.

So one clarification, Files on the disk drive do not occupy memory, they takeup disk space, so they are not memory hogs. Memory hogs are things likeNorton Antivirus, McAfee Antivirus, AOL products.

If your system is running slow it might have a virus and most definitely ifyou've got Norton or McAfee on it, you can almost bet they've let something in.

Now, let's clean your system up a bit.

Click Start/Programs and look for the RUN command. You might see it anywhereonce you click Programs, or it might be inside the Accessories folder. Click RUN and when it opens up type "msconfig.exe" (without thequotes) then hit ok.

When the System Configuration window opens click the Startup tab. In theStartup Tab we are only concerned with 2 columns, the first column which is theStartup Items and the column that says Command. You can put your mouse pointerbetween two column headings and it will turn into a +, then hold the left mousebutton and drag the column over to the right to expand it so you can readwhat's below it.

Now everything has a check mark beside it. This means that everytime youstart your computer, these items have to load and run. Most of the stuffis good, but there might be so viruses that are running also so we want toremove the check mark from them.

Start with the first time listed under the startup item column and look at itand look at the command for it. Most times you will see something underthe command such as Adobe, Yahoo, Dell, HP, etc. that you know are ok so go tothe next item. Also if you see something under the command like C:\ProgramFiles\.... then it's ok, also C:\Windows\System32\.... then it's ok.

If you see something that does not have anything under the Command column,remove the check mark, it's a virus that's trying to hide.
If you see something that says something like: dumprep 0 -k in the startup itemcolumn remove the check mark from it. Reboot machine.

Most viruses will attach themselves to a User Account and be in one of thehidden folders. If you see something under the Startup Item column thatdoes not make sense such as xjieryert67 or 12326543;ehdyu and when you look atthe Command column it is located in c:\Documents and Settings\the user id\LocalSettings\Application Data\...... remove the check mark because it's avirus. Note that the user id will be the name of one of your useraccounts. It could be something like your name, Owner, User, etc.

When you have been through all the items click OK or Apply then OK andthe system will show you restart options. Select Exit Without Restart sothat the machine does not reboot yet.

Don't be afraid about removing the check mark from something. All thisdoes is stop something from starting when you boot your machine. You canalways go back in and put the check mark back on something.

Now all we've done so far is stopped the virus from running when you boot yourmachine. The next thing we want to do is kill it.

Open your internet browser and go to and in the search box type:'Download Cnet Malwarebytes" (without the quotes) and you will see a sitecalled download.cnet/malwarebytes. Download and install MalwareBytes fromthat site. When their site opens be sure to click on the Green Downloadbutton on the left, that's malwarebytes. Don't click the Red Downloadbutton, that's some junk.

Once malwarebytes is at the end of the installation process it will pop up theGui Interface and a popup window overlaying it that says Decline or Accept a 30Day Trial. CLICK DECLINE and your copy will always be FREE without atrial period. Then take the option to RUN A QUICK SCAN.

The Quick Scan will run and if it finds infections the number will be shown inRED. When it is done you will click SHOW RESULTS. A notepad text documentwill open up showing you the results of the scan. You can close itbecause we are only interested in the Gui Interface. Next click REMOVESELECTED RESULTS and the results will already be selected for you. Oncethe infections are removed you will be instructed to click and reboot yourcomputer.

If you're amazed at how many infections Norton or McAfee let in give them theboot and go with a FREE Antivirus such as Microsoft Security Essentials, AVGAntivirus or AVAST Antivirus. If you're going to get a virus, WHY PAY FORIT WHEN YOU CAN GET ONE FREE.

Also when you reboot and everything is running smoothly go into search for "download Mozilla Firefox", and "DownloadOpera" and "Download Google Chrome". Download and installeach of these internet browsers, you don't need to make them your defaultbrowser unless you want to. They are much faster and safer than InternetExplorer. if you want a virus, continue using Internet Explorer. Anddon't worry they don't take a long time to install like Internet Explorer theyinstall very fast.

More little things that makes your system run faster:
Don't install toolbars from everybody that wants to stick it on your internetbrowser. You only need Google and Yahoo toolbars. Toolbars willclutter your browser and slow it down and some just let viruses, addware andspyware in.

Be careful when you search the internet and download something because someproducts like Norton, McAfee and Ask will already have a check mark by them toinstall on your system. You don't need that junk.

Click Start/Program and look in your program list and uninstall any buggy andjunk programs such as: Weather Bug, anything from, My Fun WebProducts, My Web Search, Coupons, Rebates, Norton Products, McAfee Products,etc.

Sometimes there will not be an uninstall option for Norton or McAfee. Inthat case click Start/Control Panel/Add or Remove Programs in windows XP. For Vistaclick Start/Control Panel/Programs and Features. When the window opensshowing you all the installed programs, click to highlight the one you want toremove and click uninstall, on some it might say remove.

Most people rely on Norton and McAfee because that is what they have on theirjob. On the Job, they have what is called the Enterprise Version ofNorton or McAfee, plus they have someone there monitoring it all thetime. The Enterprise Version is a good product, but what they sell youand I in the store is the consumer version which is nothing but a core hog andjunk. Also now since they realize people are gaining knowledge about theproducts they give it away Free from your Internet Service Provider. Alsoremember this, on your job you're on lock down. You can't go to certainsites, you can't get to your personal email, etc. So that help protect thecompany from getting viruses. At home there are no restrictions unlessyou're smart enough to set them.

Apr 21, 2012 | Computers & Internet

1 Answer


What do you mean you can't open files or folders? Are you saying the files or folders are not on the hard drive since it's blank? I think you've got a virus that has hidden your files and folders?

I'm not sure which operating system you have but you need to get to Folder Options.

In Windows XP you can click Start/My Computer. When My Computer Opens click Tools at the top of the window and then select Folder Options. When the Folder Options window opens, click the View Tab and scroll down and select Show All Hidden Files And Folders. Click OK then go click on your C: Local Drive and see if your folders and files are there. Hidden Folders will show up lighter than a normal folder.

Mar 28, 2012 | Computers & Internet

1 Answer

Got Dell Inspiron 2650 2002 from a friend, free. Want to restore to factory settings. How? Installed Windows XP and Norton Anti Virus

Hi and welcome to fixya!

There are two ways to restore this machine to factory settings;

First is thru the Recovdery partition in the hard disk itself:

  • 1 Close any windows currently open and click the Inspiron's "Start" button. Select "Shut Down" and choose the "Restart" option.
  • 2 Tap "F8" when the Dell image appears on the screen. Continue tapping the key until the advanced boot menu loads.
  • 3 Scroll down to "Repair Your Computer" and press "Enter" to access the DataSafe local backup screen. Click "Next." Select "Dell Factory Image Recovery and DataSafe options."
  • 4 Click the "Restore without preserving new or changed files" radio button and click "Next." Click "Next" three more times and click "Restart" to restore the disk drive to its original condition. Follow the on-screen prompts to set your operating system settings.

If the hdd was already repartitioned or corrupted, the second option should work:

  • 1 Insert the Dell recovery disk in your Inspiron's optical drive and close the "AutoPlay" window when it appears. Shut down any other open programs. Click "Start" and select "Restart."
  • 2 Tap "F2" as soon as the Dell image appears on the laptop's screen. Scroll to the "CD-ROM" option and press "Enter." Tap any key when you see the "Press any key to boot" option.
  • 3 Press "Enter" when the setup screen appears. Press "F8" and highlight the Dell's hard drive partition. Press "Enter."
  • 4 Follow the instructions on the screen to choose the Inspiron's operating system options. Click "Finish" and remove the recovery disk from the optical drive. Click "Start" and select "Restart."
Hope this helps!


Jul 19, 2011 | Dell Inspiron 2650 Notebook

2 Answers

I have acer laptop, i tried to uninstall Norton 360 2010 last night, mu computer crashed and i can't get any further on than the password stage without my computer crashing.

You can boot into Safe Mode then restore from a save point prior to the Norton uninstall.
That's as far as I've got - even using the Norton Removal Tool gives me the same issue, so still haven't been able to get rid of Norton And have a stable laptop.

Jan 05, 2011 | Acer Aspire 5610-4648 Notebook

1 Answer


First ensure that you have uninstalled the norton using Norton removal tool.

If not refer the following link:

After uninstalling the Norton try to off the firewall and connect to the Internet.
and also once reset the internet explorer:

1. Close all open browsers.
2. Open Internet Explorer.
3. Click Tools, Internet Options.
4. Select Advanced, Reset IE.
5. Go to General tab.
6. Click on Delete and then click on Delete all.


Mar 15, 2010 | Dell Computers & Internet

1 Answer

Cd cannot played after norton 360 installation

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:
  1. Click Start Collapse this imageExpand this imagevistastartbutton.jpg, type regedit in the Start Search box, and then click regedit in the Programs list.

    Collapse this imageExpand this imagesecurityshield.jpg If you are prompted for an administrator password or confirmation, type your password, or click Continue.
  2. Locate, and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
  3. In the right pane, right-click UpperFilters, and then click Delete.
  4. Click Yes to confirm the removal of the UpperFilters registry entry.
  5. In the right pane, right-click LowerFilters, and then click Delete.
  6. Click Yes to confirm the removal of the LowerFilters registry entry.
  7. Exit Registry Editor, and then restart the computer.

Feb 08, 2010 | Acer TravelMate 3260-4874 Notebook

1 Answer

I can not detach my IBM Think pad 2662 lap top from the driver

I had the same issue. Here's what I did. Not sure if it will work for you. But give it a try.
1) turn on the machine and press "F2" to go into set up.
2) Press alt-p seven times to go to the last page.
3)Press the down arrow to highlight HDD password. Set a password as instructed and reboot the machine.
4) You can remove this password later once your machine starts fine.

Even if you didn't get try this too.

1. Make bootable CD which contains Norton Ghost or other disk image software
2. Boot your system using bootable CD with Norton Ghost software, u can use Hiren's CD ISO image. If u don't know about hiren just google it.

2. Once you boot up , open Norton Ghost click LOCAL-> PARTITION->FROM IMAGE

3. Now "look in" for "[DellRestore]FAT drive" and select this drive (this is recovery partition)

4. Now go to "IMG" folder and select FI.GHO file

5. Click Open and there you go... Process started

Jan 28, 2010 | IBM ThinkPad X20 2662 Notebook

1 Answer

I have a samsung notepad has no disk drive and has a trojan virus on it which wont even allow me to get onto the internet.i was given norton security with it but with no disk drive how do they...

norton should be able to scan 'flash memory', and remove mal-ware. click on my computer, choose your flash drive- right click and choose 'scan'. since norton came with your 'netbook', it should be able to clean your 'flashdrive'- do you have any usb peripheral drives connected? norton should detect, and clean them, as well! make sure you 'update' your norton definitions first- if you can! try un-plugging any peripherals, before you run it. if it cleans up- then upgrade your norton definitions, and reconnect any peripherals, and run norton on them!! norton should allow you to chose which device to check!
good luck!

Oct 29, 2009 | Samsung NC10-14GW Notebook

3 Answers

How do I run a full scan on my computer to find out if I have a virus? I have Norton Antivirus on my computer however it says my computer is protected....


Sep 17, 2009 | HP Pavilion dv7-1285dx Notebook

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