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The compartment that holds the detergent doesn't open during the wash cycle.

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  • jjmorgan Mar 11, 2008

    The latch mechanism is fine, and we haven't got into the wiring ourselves, we think it'll sadly be a job for a tech....

    Thanks for trying! :-)

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  • 833 Answers

This could be caused by several things: unit jammed with detergent or other matter, timer issue or even a broken wire. Inspect the latch on the mechanism carefully and, if gummed up, clean it with hot water and a tooth brush. Otherwise, you'll have to get into the wiring and go from there.

Posted on Mar 07, 2008

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1 Answer

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The problem is with either the spring or the solenoid that operates the detergent compartment door. It should be released at the right time by the controller during wash cycle. You have to check the spring and see if it stuck. But if solenoid is faulty then whole detergent dispenser has to be replaced. You could switch to detergent tablet which you drop in the cutlery basket and it works fine. A brand like Finish works well and keeps dishwasher clean.
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http://www.buyspares.co.uk/whirlpool/adp4730-851150429849/dispenser/product.pl?pid=18330&path=463858:496324,47872:463870&refine=dispenser&model_ref=641830

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