Now you can use almost any smartphone to send bulk SMS from an excel sheet. There also are specific companies that may provide a demo account for your satisfaction. IMHO, older gen phones may not support an excel sheet. However, some Java-enabled devices could do fine. Courtesy - SMS Messaging Bulk Voice Web Messaging by Aadishesh
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Then i fear your phone is a bit broken. try to ahev a local tecnician check it out, else it'll be a new phone i think, cause benq's aren't really sold these days anymore, right?
still i do hope it can be fixed, but i just really if it can be fixed at home.
Quicker SMS is a software which allows you to send SMS on your PC. You can type SMS on your keyboard quicker than do it on your BlackBerry phone. Especially, it is very useful when you want to send group SMS to your friends. It is an effective tool to improve your efficiency and save your time. Visit http://www.joege.com to get latest version.
At the same time, Quicker SMS can receive new SMS from your BlackBerry phone whenever the phone is connected with it. You can save SMS from your friends on the disk permanently and forward to others easily. It supports importing all contacts in your BlackBerry phone. So you can select contacts quickly when you want to send SMS. When new SMS is coming, it will be showed on the main screen of the phone(see picture below). This function can works without PC client porgram(in trial version, this function works forever and it is free).
Send SMS to many friends from your address book by one click.
Send timed SMS to friends in the future.
Show new SMS notification dialog on PC desktop from your BlackBerry phone when it connects with Quicker SMS.
Show new SMS notification dialog on BlackBerry’s main screen(This feature can be used without PC client program. It likes MsgShow、PeekaWho. When new SMS is coming, phone number, name(if phone number is in your contacts) and full SMS content will be showed in notification dialog.).
Forward received SMS quickly.
Import all contacts information from your BlackBerry’s address book.
Support ASCII and UCS-2 SMS.
Divide long SMS into standard length and send them one by one.
Support all kinds of BlackBerry phones(OS4.1, 4.2, 4.3, 4.4, 4.5, 4.6, 4.7, …).