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Is this printer new? If so make sure the little plastic tabs are pulled off of the ink cartridges Located at the bottom covering the jets. This will stop the printing. Hope this helps Merry Christmas and happy new year.
your print head is either clogged or damaged, A print head is the unit your ink cartriges sit in. If its a nedw or newer printer (under warranty) you can contact the manufacturer and they will send you a new print head at little to no cost-good luck
If you just replaced the ink cartridges, make sure you've removed the plastic tabs that cover where the ink shoots out. If they are old cartridges, make sure that the nozles haven't dried up. Remove the cartridges and dab a cloth (one you don't mind staining) where the ink shoots out, if all the colours show up, it's clear. If you notice very little colour, or none at all, try dampening the cloth and wiping down the cartridges to promote inkflow through the nozles. Hope this helps.
the ink nozzles on the cartridges are clogged. first try cleaning them using a alcohol-soaked Q-tip against the shiny part where ink comes out (remove cartridges first). if still no ink, cartridges may be out of ink, so either replace or re-fill them.