Just tried to update firmware/software on Magellan Roadmate 1440. Now computer does not recognize the gps as a device when it is plugged in. The gps screen is frozen at startup. What to try?
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Same has happened to my gps unit too. The best bet thing is to contact Magellan and they will advise you to send the unit in for replacement with a refurbished one. or get a new one. I am still waiting for mine and as of date, nothing yet. How is it that their updates caused the fatal error? Anyone??
it sounds like the update has not taken. i suggest (if you havent already) you try the update again and if that fails, call magellan for a free replacement or repair.
Magellan will repair or replace any of their gps units rendered inoperable do to one of there updates regardless of the warranty (i assume you got this update off there site, because they will ask)
you can contact them at the number below
Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT
Telephone: 800 707 9971
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