Question about SanDisk Sansa m250 MP3 Player

1 Answer

Sansa Sandisk M250

It has been working fine for a few weeks. I left it hooked up and syncing when I left to go to baseball practice. When i got home, it said you can now dissconnect. I did. the player came on and said no files.. I turned it off and now I can't get it to come back on at all What can I do??

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  • rebellady Mar 07, 2008

    I tried the soft reset. It didn't work. I was unable to do the #2 suggestion because the player won't turn on... I downloaded the recovery tool in the link you suggested... but now it doesn't show up on my computer.. I'm fixxin' to disable my spyware dector and try it one more time... thanks .. if you have any more suggestions I would be greatly appriciative...

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  • 6,966 Answers

Hi XX,

Thanks for asking me to be your Tech Buddy.

For Sansa units, a couple of things you can try:
a. do a soft reset - press on the Power/Menu for 15 seconds;
b. do a full settings reset - Main Menu/Settings/Reset All;
c. do a Format - Main Menu/Settings/Format but all in the internal memory will be erased.

If for some reason your version/model do not have a format option, please refer to this solution posted by another expert, computerrep.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Mar 06, 2008

  • Louie  Role
    Louie Role Mar 06, 2008

    Hi again rebellady,

    The XX should be your handle/name, I was templating, sorry for that.

    Any development(s) with your Sansda pls?

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Try this solution:

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Plugging it into another computer changed the formatting of the player.. I would format the player from the menu itself, but if that fails:
There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

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http://www.sandisk.com/Retail/Default.aspx?CatID=1532

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